Rachel Hopson
Baltimore
Summary
Hardworking Custodian equipped with expert knowledge of cleaning equipment, products, and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards.
Overview
2026
2026
years of professional experience
1982
1982
years of post-secondary education
Work History
Custodian
Chimes DC
Baltimore
12.2021 - 07.2025
- Maintained cleanliness and sanitation in all facility areas.
- Operated cleaning equipment safely and efficiently for daily tasks.
- Managed waste disposal to ensure compliance with environmental standards.
- Collaborated with team members to enhance overall workplace hygiene.
- Conducted regular inspections to identify maintenance needs within the facility.
- Developed effective cleaning schedules to optimize workflow efficiency.
- Trained new staff on proper cleaning techniques and safety protocols.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
- Discarded cardboard boxes and trash in compactors and balers.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
CMT/Custodian
Sterling care assisted living
Baltimore
06.2019 - 07.2021
- Administered medications following established protocols for resident health care.
- Assisted in daily living activities to promote resident comfort and independence.
- Monitored vital signs and reported changes to nursing staff promptly.
Cashier/Housekeeper Aide
Walmart
Baltimore
08.2016 - 02.2017
- Processed customer transactions accurately and efficiently at checkout.
- Handled cash, credit, and debit payments following company guidelines.
- Assisted customers with product inquiries and provided excellent service.
Housekeeper/Housekeeping Room Attendant
The Lord Baltimore hotel
Baltimore
09.2009 - 09.2011
- Cleaned guest rooms to ensure high standards of cleanliness and comfort.
- Replenished supplies and toiletries in guest accommodations daily.
- Maintained cleanliness of common areas such as lobbies and hallways.
- Assisted with laundry services, ensuring linens were clean and available.
- Collaborated with team members to uphold hotel cleanliness standards.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
Custodian
Emerald estate Senior living
- Maintained cleanliness across all areas in residential facilities.
- Operated cleaning equipment, ensuring proper usage and safety standards.
- Disposed of waste and recyclables following environmental guidelines.
Education
Forest Park Senior High
Baltimore, MDSkills
- Cleaning techniques
- Equipment operation
- Waste management
- Inventory control
Accomplishments
Receive awards plaques for outstanding job performances in 1994 and 1996 2009 - 11 and a outstanding custodian for charms BWI.
Timeline
Custodian
Chimes DC
12.2021 - 07.2025
CMT/Custodian
Sterling care assisted living
06.2019 - 07.2021
Cashier/Housekeeper Aide
Walmart
08.2016 - 02.2017
Housekeeper/Housekeeping Room Attendant
The Lord Baltimore hotel
09.2009 - 09.2011
Custodian
Emerald estate Senior living
Forest Park Senior High