Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Raetkaia Eugenia Elizaveta

Raetkaia Eugenia Elizaveta

Chisinau

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

Fitness com S.R.L
Chisinau
05.2021 - 12.2021
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
  • Scheduled office meetings and client appointments for staff teams.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Greeted customers and visitors in-person and via telephone calls.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.

Children Coach

Turn of Parents
Chisinau
09.2020 - 01.2021
  • teaching children safety rules in the water
  • engaged in the development of children's habits
  • helping children do their morning warm-up

Coach

L.I.M.P.S.
Chisinau
09.2018 - 06.2020
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Monitored athletes during events and practice to quickly identify injuries.
  • Supervised academic progress of student-athletes and scheduled tutoring services when needed.
  • Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
  • Traveled across region to observe junior athletes and identify potential team recruits.
  • Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Evaluated tapes of competition matches to assess strategies and plan counter approaches.
  • Educated players on nutrition and positive life choices for better health and performance.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Increased player strength, agility and game skills through successful practices.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.

Administration Assistant

Chi Box
Chisinau
11.2019 - 04.2020
  • Managed filing system, entered data and completed other clerical tasks.
  • Answered, responded to and transferred over 50 daily phone calls on multi-line phone system.
  • Working with finance and order management
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted coworkers and staff members with special tasks on daily basis.

Barista

Coffe
Chisinau
05.2019 - 10.2019
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.

Education

Sport And Fitness Administration

"Dunărea De Jos" University
Galați, România

High School Diploma -

Liceul Internat Municipal Cu Profil Sportiv
Moldova, Chisinau
06.2020

Skills

  • Staff Development and Training
  • Decision Making
  • Coaching and Mentoring
  • Schedule Coordination
  • Performance Management
  • Handling Customer Complaints

Languages

Romanian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
English
Intermediate (B1)

Certification

  • member of the national aerobic gymnastics team
  • medalist at national and international competitions


Timeline

Receptionist Administrator

Fitness com S.R.L
05.2021 - 12.2021

Children Coach

Turn of Parents
09.2020 - 01.2021

Administration Assistant

Chi Box
11.2019 - 04.2020

Barista

Coffe
05.2019 - 10.2019

Coach

L.I.M.P.S.
09.2018 - 06.2020

Sport And Fitness Administration

"Dunărea De Jos" University

High School Diploma -

Liceul Internat Municipal Cu Profil Sportiv

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Raetkaia Eugenia Elizaveta