RALESHIA R. WATKINS
Hyattsville
Summary
Professional in medical administration who is proactive and creative, has a positive outlook, and is driven to succeed. Confident in one's capacity to suggest own ideas when appropriate, with great initiative and determination to achieve. Work quickly and efficiently on several projects at one time, proficient in Microsoft Office Suites, are results oriented, have strong time management skills and work enthusiastically in a constantly changing environment; adjusts to a variety of client temperaments and personalities and go above and beyond the call of duty in order to complete a project accurately and on time.
Overview
18
18
years of professional experience
Work History
Certified Medical Assistant
Kaiser Permanente
01.2022 - Current
- Schedule outpatient MRI test per established protocol
- Scan various documents into EMR (Health information database)
- Register and update patient’s demographics
- Confirm prior authorization requirements, and if required, submit necessary medical
- Scheduling of appointments
- Insurance authorization
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Certified Medical Assistant/ Administrative Assistant
Physician’s For Women
01.2019 - 01.2022
- Scan various documents into EMR (Health information database)
- Register and update patient’s demographics
- Greet and interact with patients, assist in appointment scheduling
- Triage patients - collect weight and vital signs, as well as update patient chart from last visit
- Insurance authorization
- Answering switchboard phone to assist patients and calling to relay messages from doctor and lab work
- Call in prescription orders for patients
- Accurately complete and submit clinical documentation
- Monetary collection of copay for insurance
- Administering parenteral medication
- Performing ECGs health insurance verification
- Specimen handling performing physical and chemical urinalysis
Financial Clearance Representatives / Medical Office Assistant
Washington Open MRI
01.2016 - 01.2019
- Confirm prior authorization requirements, and if required, submit necessary medical documentations
- Schedule outpatient MRI test per established protocol
- Scan various documents into EMR (Health information database)
- Register and update patient’s demographics
- Insurance verification
Program Medical Support Specialist
The ARC of Prince George’s County
01.2007 - 01.2011
- Scheduling and coordinating day to day events such as meeting and conferences
- Enhanced self-awareness and promoted social interaction
- Physically and verbally interacted with clients throughout the
- Provided activities that encourage physical exercise;
- Experienced with handling G-tubes and IV lines;
- Charted daily information on the patients
- Completed and submitted clinical documentation in accordance with guidelines
Education
Certified Medical Assistant -
Fortis College
Landover, MD10.2018
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Payment collection
- Medical billing and coding
- Medical billing
- Insurance confirmation
- Insurance verification
Training
- OSHA:2011
- Disability Development Program Specialist:2011
- Behavioral Specialist:2011
- HIPAA:2018
- Medical Terminology
- Blue Card claims
- Lotus applications
- Medical Policy
- Instructional pedagogy
- Recordkeeping
Timeline
Certified Medical Assistant
Kaiser Permanente
01.2022 - Current
Certified Medical Assistant/ Administrative Assistant
Physician’s For Women
01.2019 - 01.2022
Financial Clearance Representatives / Medical Office Assistant
Washington Open MRI
01.2016 - 01.2019
Program Medical Support Specialist
The ARC of Prince George’s County
01.2007 - 01.2011
Certified Medical Assistant -
Fortis College
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