Ramon Enamorado
Gaithersburg
Summary
Experienced restaurant manager with a proven track record in high-traffic environments. Skilled in leading diverse teams and optimizing both front-of-house and back-of-house operations. Demonstrated ability to enhance customer satisfaction while improving employee engagement. Committed to fostering a collaborative and efficient workplace culture.
Overview
15
15
years of professional experience
Work History
Assistant Restaurant General Manager
Peacock Cafe Restaurant
Washington
05.2013 - 02.2025
- Supervised dining room staff to ensure high service standards and guest satisfaction.
- Trained new employees on essential responsibilities to enhance operational efficiency.
- Directed restaurant activities to achieve optimal customer service and foster employee development.
- Conducted weekly staff meetings to review customer feedback and drive necessary improvements.
- Delegated tasks to staff, establishing priorities and performance goals.
- Oversaw closing shift team during peak hours, maintaining quality service.
Assistant Restaurant General Manager
Qdoba Mexican Grill
Rockville
01.2010 - 05.2012
- Set priorities and goals by delegating tasks effectively among staff.
- Conducted training sessions for new employees on operational responsibilities.
- Worked closely with server trainees to resolve customer issues efficiently.
Education
Associate of Arts -
UNAH
Honduras CA04-2000
Skills
- Employee development and training
- Supervisory and leadership skills
- Customer support and service
- Inventory management
- Payroll administration
- Scheduling optimization
- Quality assurance
- Team collaboration
- Conflict resolution
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Restaurant General Manager
Peacock Cafe Restaurant
05.2013 - 02.2025
Assistant Restaurant General Manager
Qdoba Mexican Grill
01.2010 - 05.2012
Associate of Arts -
UNAH
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