Randy S Wallace
Baltimore
Summary
Dynamic banking professional with over 24 years of branch banking experience, recognized for a consistent record of excellence through numerous awards and achievements. A natural leader dedicated to fostering teamwork and driving individual performance to meet and exceed goals. Certified and licensed loan originator in Maryland, with extensive expertise in sales origination, people management, and strategic goal attainment. Graduate of Maryland Bankers College with a 4.0 GPA, reflecting a commitment to continuous learning and professional development.
Overview
29
29
years of professional experience
Work History
Vice President, Branch Manager, Business Development Officer
WesBanco Bank
03.2019 - Current
- Oversee the operations of the bank to include managing resources and staff, developing and attaining sales goals, delivering excellent customer service, and growing the branches revenue.
- Perform data analysis, create financial reports, and develop the long-term financial goals of the organization.
- Recruit, train and coach team members to become successful at goal attainment, living the brand, and developing long term meaningful relations with both out clients and our business partners.
- Manage the risk associated with financial institutions to include being aware, and compliant with federal regulations and fraud prevention.
Vice President, Branch Manager
SunTrust Bank Inc
03.2015 - 03.2019
- Served as a profit manager and attained banking centers goals including expense control, center growth, and customer base expansion.
- Directed and coordinated activities to implement institution policies, procedures, and practices concerning granting or extending lines of credit, commercial loans, real estate loans and consumer credit loans.
- Supervised all aspects of branch sales, including new business development, human resources, and operations.
- Established goals for the department, administrated performance evaluations, trained and promoted continuing education activities, interviewed and hired employees, and developed new procedures for goal attainment.
Vice President, Branch Manager
PNC Bank N.A
08.2007 - 03.2015
- Established goals for the department, administered performance evaluations, trained and promoted continuing education activities, interviewed and hired employees, and developed new procedures for goal attainment.
- Control costs while improving the quality of service through cultivating employee performance, setting stringent goals, and developing specific programs and policies to attain those goals.
- Directed and coordinated activities to implement institution policies, procedures and practices concerning granting or extending lines of credit, commercial loans, real estate loans and consumer credit loans.
- Opened accounts, provided financial advising, conducted and distributed bi-weekly performance tests.
Vice President, Branch Manager
Bank Of America N.A
08.2001 - 08.2007
- Coordinated a strategic planning process, generating an ongoing business plan that included strategies for sales, service and operations.
- Analyzed spreadsheets, managed cash flow, maintained bank relations process bi-weekly payroll.
- Utilization of financial analysis, marketing, sales, communications, accounting, auditing, banking operations, procedures, administration, problem solving, financial planning and time management.
Retail Store Manager
RadioShack
07.1997 - 08.2001
- Completed all facets of retail store management including client relations, training, scheduling, visual merchandising, sales marketing, inventory control, employee supervision, and acted as a liaison between regional managers, account executives, staff and other store locations.
Education
Associate - Business Management
Baltimore County Community College
Baltimore County, Maryland01.2026
Other - MBA Financial Courses
Maryland Bankers Association At University of Maryland
Silver Spring, Maryland06.2015
Skills
- Process optimization
- Branch administration
- Sales professional
- Performance management
- Community networking
- Business development
- Credit analysis
- Portfolio management
- Client relationship management
- Data analysis
Professional Accomplishments
- Circle of Excellence- PNC Bank, Kissimmee, FL 2013, Companies highest retail honor
- Circle of Excellence- PNC Bank, Washington, DC, 2011 Companies highest retail honor
- Circle of Excellence-PNC Bank, Chicago, Illinois, 2010. Companies highest retail honor
- Achievement Awards- PNC Bank, Kent Island, MD, 2013 Companies second highest retail honor based on individual performance
- Achievement Awards- PNC Bank, Kent Island, MD, 2011 Companies second highest retail honor based on individual performance
- Achievement Awards- PNC Bank, Kent Island, MD, 2010 Companies second highest retail honor based on individual performance
- Human Sigma 6 Award- PNC Bank, Baltimore, MD, 2011 Award given to branch managers who achieve the highest level of customer satisfaction and employee engagement
- Human Sigma Award- PNC Bank, Baltimore, MD, 2012 Award given to branch managers who achieve the highest level of customer satisfaction and employee engagement
- Club 6 Award- PNC Bank, Baltimore, MD 2013 Award given to branch managers who accomplish1 year or 2 reporting periods of exceptional customer service and employee engagement
Timeline
Vice President, Branch Manager, Business Development Officer
WesBanco Bank
03.2019 - Current
Vice President, Branch Manager
SunTrust Bank Inc
03.2015 - 03.2019
Vice President, Branch Manager
PNC Bank N.A
08.2007 - 03.2015
Vice President, Branch Manager
Bank Of America N.A
08.2001 - 08.2007
Retail Store Manager
RadioShack
07.1997 - 08.2001
Associate - Business Management
Baltimore County Community College
Other - MBA Financial Courses
Maryland Bankers Association At University of Maryland