Raphael Kizza

Dedicated Student with part-time work experience and comprehensive knowledge of core subjects. Engaged with blood donors to enhance their experience through effective communication and organizational skills, ensuring smooth donation processes. Demonstrated success in volunteer coordination and community engagement, managing donor interactions and providing outstanding service while fostering teamwork and adaptability.

• Achieved a better data entry by introducing worksheets on Google sheets for my superiors to manage donors and their information.
• Conflict Resolution - Responsible for handling donor account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Donor Relations - Achieved the highest ratings for donor satisfaction across the entire company.
• Promoted products and encouraged donors to upgrade their existing donation plans.

Red Cross