Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raquel Cardenas

Gaithersburg

Summary

Dynamic office administrator with proven expertise at Caliber Collision in enhancing operational efficiency through effective time management and administrative support. Skilled in database entry and maintaining confidentiality, I excel in fostering a productive environment while ensuring seamless communication and recordkeeping. Committed to delivering exceptional service and supporting team success.

Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.

Overview

3
3
years of professional experience

Work History

Office Administrator

Caliber Collision
06.2025 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Office Assistant

Caliber Collision
01.2025 - 05.2025
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Starbucks Barista/Sales Associate

Target
03.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Server/Restaurant Hostess

Hornet's Nest Grille
08.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Seasonal Retail Assoicate

Khols
10.2022 - 01.2023
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Associate of Arts - General Studies

Montgomery College
Germantown
05-2026

Skills

  • Time management
  • Office administration
  • Administrative support
  • Database entry

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Office Administrator

Caliber Collision
06.2025 - Current

Office Assistant

Caliber Collision
01.2025 - 05.2025

Starbucks Barista/Sales Associate

Target
03.2024 - Current

Server/Restaurant Hostess

Hornet's Nest Grille
08.2023 - 02.2024

Seasonal Retail Assoicate

Khols
10.2022 - 01.2023

Associate of Arts - General Studies

Montgomery College

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Raquel Cardenas