Raven Hughes
Clinton
Summary
Compassionate and dedicated professional with extensive experience as an In-Home Nanny, adept at nurturing, educating, and addressing children's needs in home settings. Skilled in designing engaging and educational activities that prioritize safety and well-being, consistently achieving high family satisfaction through exceptional childcare services. Proven reliability as a cashier with a strong background in retail and customer service, recognized for maintaining speed, accuracy, and courtesy under pressure. Expertise in cash handling, POS system operation, and delivering exceptional customer interactions has contributed to significant improvements in customer satisfaction through prompt and efficient service.
Overview
4
4
years of professional experience
Work History
Insider
Marco's Pizza
12.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Administrative Assistant
Butler Phlebotomy
02.2023 - Current
- Greeted visitors in a professional manner, responding to inquiries, and directing them to appropriate personnel.
- Greeted visitors and provided general information about the company.
- Managed incoming calls while providing information, or transferring callers to appropriate personnel.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
In-Home Nanny
Enjolita Ward
06.2022 - 07.2024
- Cared for infant by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
- Provided comfort when needed through hugs or words of encouragement.
- Encouraged good manners among children by modeling appropriate behavior.
- Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
- Ensured safety at all times by monitoring the environment for potential hazards or risks.
- Engaged in outdoor recreational activities with the children such as trips to the park or beach.
- Read books aloud to promote language development skills and imagination growth.
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Enforced discipline in a respectful manner consistent with parental expectations.
- Maintained records of daily observations and information regarding child’s activities and behavior.
Cashier
Shoppers Food
09.2021 - 07.2022
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store’s products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
High school or equivalent -
Frederick Douglass High School
Upper Malboro, MD05.2022
None - Psychology
Morgan State University
Baltimore, MD05-2026
Skills
- Cash Register Operation - 2 years
- Strong Work Ethic - 2 years
- Cleaning and Sanitation - 2 years
- Conflict Resolution - 2 years
- Payment Processing - 2 years
- Child Development Knowledge - 2 years
- Customer Assistance - 2 years
- Cash Handling - 2 years
- Activity Planning - 2 years
- Teamwork and collaboration
- Time management
- Attention to detail
Timeline
Insider
Marco's Pizza
12.2024 - Current
Administrative Assistant
Butler Phlebotomy
02.2023 - Current
In-Home Nanny
Enjolita Ward
06.2022 - 07.2024
Cashier
Shoppers Food
09.2021 - 07.2022
High school or equivalent -
Frederick Douglass High School
None - Psychology
Morgan State University