Ravi Maharaj
Reisterstown
Summary
Dynamic manager with proven expertise at RM Centerless, excelling in vendor management and customer service. Skilled in optimizing equipment maintenance and project management, I consistently prioritize tasks to enhance operational efficiency. Recognized for effective communication and leadership, I drive team success while ensuring compliance with industry standards.
Overview
22
22
years of professional experience
Work History
Manager
RM Centerless
Baltimore
10.2018 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed routine maintenance and repair.
- Operated a variety of machinery and tools safely and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Developed and implemented strategic plans to achieve company objectives.
- Ensured compliance with industry regulations and company policies.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Ensured compliance with regulatory requirements and industry standards.
- Reviewed completed work to verify consistency, quality, and conformance.
Machinist
LORR Company
Beltsville
05.2011 - 08.2018
- Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometers or vernier calipers.
- Used grinding equipment for finishing surfaces and sharpening cutting edges on machined parts.
- Operated hand tools, drill presses, riveting machines and tap burners to safely produce projects.
- Drilled holes in parts using drill presses.
- Measured, marked and indicated dimensions and reference points on materials.
- Observed machine operations to detect malfunctions or out-of-tolerance machining and adjust machines accordingly.
- Operated manual lathes to turn down shafts and cut threads into them.
- Measured and marked dimensions and reference points to meet precise specifications.
- Performed routine maintenance on machinery, including lubrication, cleaning.
- Monitored production output levels and made adjustments as necessary to maintain production goals.
- Separated scrap waste and related materials for reuse or recycling.
- Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
- Set up and operated various machine tools to produce precision parts and instruments.
- Read and followed blueprints, diagrams and drawings to fabricate products.
- Verified conformance of finished work piece to specifications by checking measurements with a variety of precision measuring instruments such as height gauges, surface plates and protractors.
- Set up, adjusted and operated basic or specialized machine tools to perform precision machining operations.
- Maintained a clean and safe work environment by adhering to safety protocols.
- Inspected material after completion for accurate measurements of dimensions.
- Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.
- Selected appropriate speeds and feeds according to metal type and finish specifications.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Identified needs of customers promptly and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated equipment and machinery according to safety guidelines.
Utilities Locator
UtiliQuest LLC
Beltlsville
12.2008 - 05.2011
- Identified potential conflicts between existing infrastructure and proposed construction plans.
- Prepared detailed reports documenting all findings from utility locates.
- Responded to customer inquiries regarding utility location services.
- Assisted in training new employees on proper safety protocols when working near underground utilities.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
- Communicated with customers to access work areas and explain work.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Collaborated with local municipalities in order to obtain permits prior to performing any work.
- Installed, set up and repaired devices and system components.
- Coordinated with supervisors, engineers and other personnel in order to ensure that all locates were completed safely and efficiently.
- Completed line work at heights using bucket trucks and underground using access points.
- Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
- Located and determined depths of underground facilities and lines using equipment.
- Searched for underground utilities in various weather conditions and notified supervisor of field issues.
- Performed precise measurements and calculations to accurately determine the depth and position of buried pipes, cables and conduits.
- Ensured compliance with federal regulations regarding underground utility marking requirements.
- Used tools, equipment and vehicles to avoid injuries and mishaps.
- Monitored all aspects of each job site throughout the entire process from start to finish.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
- Participated in regular meetings with management team members to discuss progress on current projects.
- Provided technical support on various projects related to utility locating activities.
- Maintained accurate records of all utility locates performed including date, time and location information.
- Located underground utilities prior to work being completed.
- Trained new locators on industry-specific software and tools.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated equipment and machinery according to safety guidelines.
Installer
Greentree Sales
Long Is
03.2003 - 11.2008
- Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
- Executed detailed site assessments to determine optimal installation methods and materials needed.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Implemented custom installations based on client specifications, maintaining high standards of quality and aesthetics.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Followed blueprints, diagrams, and installation instructions accurately to complete tasks efficiently.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Adhered to local building codes and safety regulations in all installation activities.
- Developed strong relationships with suppliers to ensure timely delivery of high-quality materials.
- Removed systems and fixtures to prepare for replacements.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Coordinated with project managers and other tradespeople to ensure timely project completion.
- Replaced defective hardware components when needed.
- Installed new components or replaced defective parts to restore functionality.
- Developed strategies to improve system performance and reliability by making recommendations regarding upgrades or changes in design specifications.
- Followed building standards and codes during unit installations.
- Verified installation site health and reported blockages and structural issues according to standardized protocols.
- Created detailed documentation of installation instructions for future reference purposes.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Documented installation processes and outcomes, providing detailed reports to management and clients.
- Provided exceptional customer experiences to service recipients.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
St Augustine Senior Secondary
Trinidad 06-1993
Skills
- Customer service
- Vendor management
- Equipment maintenance
- Team leadership
- Project management
- Inventory management
- Effective communication
- Safety protocols
- Clear communication
- Decision-making
- Time management abilities
- Task prioritization
- Time management
- Teamwork
- Reliability
- Verbal and written communication
- Excellent communication
- Work prioritization
- Computer skills
Timeline
Manager
RM Centerless
10.2018 - Current
Machinist
LORR Company
05.2011 - 08.2018
Utilities Locator
UtiliQuest LLC
12.2008 - 05.2011
Installer
Greentree Sales
03.2003 - 11.2008
High School Diploma -
St Augustine Senior Secondary
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