Ravi Maharaj

Reisterstown

Summary

Dynamic manager with proven expertise at RM Centerless, excelling in vendor management and customer service. Skilled in optimizing equipment maintenance and project management, I consistently prioritize tasks to enhance operational efficiency. Recognized for effective communication and leadership, I drive team success while ensuring compliance with industry standards.

Overview

years of professional experience

Work History

Manager

RM Centerless

Baltimore

10.2018 - Current

Provided excellent service and attention to customers when face-to-face or through phone conversations.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Utilized various software and tools to streamline processes and optimize performance.
Completed routine maintenance and repair.
Operated a variety of machinery and tools safely and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Enforced customer service standards and resolved customer problems to uphold quality service.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Developed and implemented strategic plans to achieve company objectives.
Ensured compliance with industry regulations and company policies.
Managed annual budgeting and forecasting, optimizing resource allocation.
Oversaw daily operations, maintaining efficiency and quality standards.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Ensured compliance with regulatory requirements and industry standards.
Reviewed completed work to verify consistency, quality, and conformance.

Machinist

LORR Company

Beltsville

05.2011 - 08.2018

Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometers or vernier calipers.
Used grinding equipment for finishing surfaces and sharpening cutting edges on machined parts.
Operated hand tools, drill presses, riveting machines and tap burners to safely produce projects.
Drilled holes in parts using drill presses.
Measured, marked and indicated dimensions and reference points on materials.
Observed machine operations to detect malfunctions or out-of-tolerance machining and adjust machines accordingly.
Operated manual lathes to turn down shafts and cut threads into them.
Measured and marked dimensions and reference points to meet precise specifications.
Performed routine maintenance on machinery, including lubrication, cleaning.
Monitored production output levels and made adjustments as necessary to maintain production goals.
Separated scrap waste and related materials for reuse or recycling.
Read blueprints, sketches, drawings, manuals, specifications or sample part to determine dimensions and tolerance of finished work piece.
Set up and operated various machine tools to produce precision parts and instruments.
Read and followed blueprints, diagrams and drawings to fabricate products.
Verified conformance of finished work piece to specifications by checking measurements with a variety of precision measuring instruments such as height gauges, surface plates and protractors.
Set up, adjusted and operated basic or specialized machine tools to perform precision machining operations.
Maintained a clean and safe work environment by adhering to safety protocols.
Inspected material after completion for accurate measurements of dimensions.
Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.
Selected appropriate speeds and feeds according to metal type and finish specifications.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assisted with customer requests and answered questions to improve satisfaction.
Utilized various software and tools to streamline processes and optimize performance.
Identified needs of customers promptly and efficiently.
Operated a variety of machinery and tools safely and efficiently.
Managed inventory and supplies to ensure materials were available when needed.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operated equipment and machinery according to safety guidelines.

Utilities Locator

UtiliQuest LLC

Beltlsville

12.2008 - 05.2011

Identified potential conflicts between existing infrastructure and proposed construction plans.
Prepared detailed reports documenting all findings from utility locates.
Responded to customer inquiries regarding utility location services.
Assisted in training new employees on proper safety protocols when working near underground utilities.
Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
Communicated with customers to access work areas and explain work.
Handled multiple simultaneous deployment projects against strict deadlines.
Collaborated with local municipalities in order to obtain permits prior to performing any work.
Installed, set up and repaired devices and system components.
Coordinated with supervisors, engineers and other personnel in order to ensure that all locates were completed safely and efficiently.
Completed line work at heights using bucket trucks and underground using access points.
Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.
Located and determined depths of underground facilities and lines using equipment.
Searched for underground utilities in various weather conditions and notified supervisor of field issues.
Performed precise measurements and calculations to accurately determine the depth and position of buried pipes, cables and conduits.
Ensured compliance with federal regulations regarding underground utility marking requirements.
Used tools, equipment and vehicles to avoid injuries and mishaps.
Monitored all aspects of each job site throughout the entire process from start to finish.
Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
Participated in regular meetings with management team members to discuss progress on current projects.
Provided technical support on various projects related to utility locating activities.
Maintained accurate records of all utility locates performed including date, time and location information.
Located underground utilities prior to work being completed.
Trained new locators on industry-specific software and tools.
Worked effectively in team environments to make the workplace more productive.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Operated equipment and machinery according to safety guidelines.

Installer

Greentree Sales

Long Is

03.2003 - 11.2008

Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
Executed detailed site assessments to determine optimal installation methods and materials needed.
Maintained inventory of supplies, materials and tools to complete work on job sites.
Implemented custom installations based on client specifications, maintaining high standards of quality and aesthetics.
Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Followed blueprints, diagrams, and installation instructions accurately to complete tasks efficiently.
Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
Adhered to local building codes and safety regulations in all installation activities.
Developed strong relationships with suppliers to ensure timely delivery of high-quality materials.
Removed systems and fixtures to prepare for replacements.
Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Coordinated with project managers and other tradespeople to ensure timely project completion.
Replaced defective hardware components when needed.
Installed new components or replaced defective parts to restore functionality.
Developed strategies to improve system performance and reliability by making recommendations regarding upgrades or changes in design specifications.
Followed building standards and codes during unit installations.
Verified installation site health and reported blockages and structural issues according to standardized protocols.
Created detailed documentation of installation instructions for future reference purposes.
Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Documented installation processes and outcomes, providing detailed reports to management and clients.
Provided exceptional customer experiences to service recipients.
Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Achieved cost-savings by developing functional solutions to problems.
Identified needs of customers promptly and efficiently.
Recognized by management for providing exceptional customer service.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High School Diploma -

St Augustine Senior Secondary

Trinidad

06-1993

Skills

Customer service
Vendor management
Equipment maintenance
Team leadership
Project management
Inventory management
Effective communication
Safety protocols
Clear communication
Decision-making

Time management abilities
Task prioritization
Time management
Teamwork
Reliability
Verbal and written communication
Excellent communication
Work prioritization
Computer skills

Timeline