Raynard Francis

Led the Stocking 2 shift by coordinating receiving and stocking priorities to ensure accurate flow of merchandise to the sales floor.

• Managed daily receiving activities, including unloading, processing pallets/cartons, and verifying shipments against purchase orders/assigned inventory.
• Directed team members on stocking standards, pallet breakdown, backroom organization, and bin location accuracy.
• Ensured inventory accuracy by maintaining proper labeling, scanning compliance, and resolving misplacements/shortages with appropriate systems.
• Trained and coached associates on efficient stocking methods, safety procedures, and productivity expectations.
• Monitored workload distribution and adjusted assignments throughout the shift to meet store deadlines and replenishment needs.
• Partnered with management and other departments to address receiving exceptions, damaged goods, and inventory discrepancies.
• Maintained compliance with safety policies (PPE, pallet handling, equipment use) and enforced workplace procedures to reduce hazards.
• Supported department goals by tracking performance metrics (completion rates, turnaround time, accuracy) and taking corrective action when needed.

• Organized and managed backroom operations to keep aisles/pick paths clear, reduce clutter, and improve operational readiness.

Achieved 150 rate per hour as palletizer while maintaining quality standards.

Transshipment Palletizer (February 2021-April 2021):

are shipped out in a proper and timely fashion.

Learning Ambassador (April 2021- April 2023):

My responsibility as a learning ambassador is to train all on-boarding AA’s to properly and efficiently learn ship dock process paths

(fluid loading and palletizing) and leading them to best practices for the department.

Ship Dock Process Guide (April 2021-April 2023)

My responsibility as a Process Guide is to assist the Process Assistants to make sure lanes are properly staffed, balance out

workflow and engage AA’s to ensure standard work is being followed and rates are being met, also I partner with AM’s to

engage AA’s and make sure that all AA’s have met DPMO and standard work requirements, also complete shift audits.Ship Dock Process Assistant-(April 2023-October 2025)

Managed daily operations as Process Assistant, overseeing administrative tasks and coordinating associate activities.

.Daily Management of Shift.

. Administrative management of associates

.Job allocation to associates

Monitored associates to improve productivity and enforce safety standards.

.Monitor status of counts and problem solve queues

· Responsible for shift quality and associated action plans

· Preparing and implementing training and development plans for associates

· Conduct a 4M and 5S audit for the respective work stations on a daily basis

· Stand-in for Area Manager