Reana Cunningham
Parkton
Summary
Dedicated worker with excelled knowledge in social media promotion and friendly communication, significantly improving team performance and product sales. Demonstrated leadership and active listening as a volunteer, fostering community spirit and engaging customer experiences.
Overview
2025
2025
years of professional experience
Work History
Cosmetologist
Main Street Beauty Works
- Sterilized tools and equipment to comply with health regulations.
- Educated clients on skincare routines to promote healthy skin.
- Displayed excellent customer service when dealing with children in the chair by keeping a positive attitude, and offering conversation to keep them entertained and engaged during their service.
- Promoted product sales through effective recommendations during services.
- Shared knowledge with colleagues to improve team performance.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Barista
Browns Cafe
08.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Helped set up and organize events planned within the café.
- Provided a very welcoming and positive attitude towards the children when they came in for our storytime and craft hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Demonstrated dedication by picking up extra shifts when we were short-staffed, in order to help get things back in order.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Volunteer
Wiseberg Church
07.2021 - 07.2021
- Fostered a welcoming environment by engaging children in fun and meaningful activities.
- Led group discussions, encouraging open dialogue among participants for building connections.
- Built leadership qualities by guiding small groups and mentoring younger volunteers.
- Cultivated community spirit with collaborative projects involving parents and volunteers.
- Created daily arts and crafts projects at appropriate difficulty for small children.
- Engaged children in learning by selecting age-appropriate stories to share.
- Communicated effectively with parents regarding program updates and their child''s progress throughout the program duration.
- Assisted in organizing daily activities for a fun and engaging learning environment, resulting in increased student participation.
- Prepared classroom materials and set up learning spaces each day, creating welcoming environments conducive to positive spiritual growth.
- Coordinated snack breaks during the day to provide students with necessary nourishment, making sure all dietary restrictions were considered.
Education
License/certification - Cosmetology
Empire Beauty School
York, PA02.2024
High School Diploma -
Hereford High
Hereford Md05.2022
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Social media promotion
Timeline
Barista
Browns Cafe
08.2022 - Current
Volunteer
Wiseberg Church
07.2021 - 07.2021
Cosmetologist
Main Street Beauty Works
License/certification - Cosmetology
Empire Beauty School
High School Diploma -
Hereford High
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