Rebecca Shingler
Frostburg
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 4 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Skilled in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
UPMC Western Maryland
Cumberland, MD
08.2021 - Current
- Assisted nursing staff with patient care tasks, ensuring comfort and safety during procedures.
- Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
- Checked vital signs and weight and recording input and output.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Supported patients with daily activities, promoting independence.
- Prepared and maintained patient rooms for admissions, discharges, and transfers.
- Documented patient information accurately in electronic health records.
- Assisted in transferring patients, beds and patient care equipment.
Team Member
Port West Restaurant
Westernport, MD
10.2018 - 08.2021
- Verified prepared food met standards for quality and quantity before serving to customers.
- Processed customer payments and balanced cash drawers.
- Followed safety and sanitation policies while handling food and beverages .
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Resolved customer complaints promptly and professionally.
- Served food and beverages promptly with focused attention to customer needs.
Team Leader
Pier 1 Imports
Lake Charles, LA
09.2016 - 09.2018
- Led team in achieving sales targets through strategic planning and execution.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
- Contributed to team objectives in fast-paced environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Nursing
Allegany College of Maryland
Cumberland, MD05-2021
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Catheter care
- ADL support
- Specimen collection
- Feeding assistance
- Patient positioning
Timeline
Patient Care Technician
UPMC Western Maryland
08.2021 - Current
Team Member
Port West Restaurant
10.2018 - 08.2021
Team Leader
Pier 1 Imports
09.2016 - 09.2018
Nursing
Allegany College of Maryland