Rebekah Mack-Woodfolk
Suitland
Summary
Dedicated professional with over 15 years in healthcare, excelling in patient scheduling, insurance claim processing, and EMR software utilization. Committed to fostering positive patient experiences while ensuring compliance and efficiency in medical operations.
Overview
22
22
years of professional experience
Work History
Medical Office Assistant III/Surgical Coordinator
MedStar Health
Washington
09.2022 - Current
- Managed patient scheduling and appointment confirmations with precision.
- Processed insurance claims and verified patient eligibility promptly.
- Coordinated communication between patients and healthcare providers efficiently.
- Maintained accurate medical records and ensured compliance with HIPAA regulations.
- Handled phone inquiries and provided information to patients professionally.
- Supported billing department by preparing documentation for claims processing.
- Greeted patients and visitors in a professional manner, fostering positive first impressions.
- Performed clerical duties including data entry, filing, and photocopying documents.
Medical Assistant
Clark and Pettus-Bellamy Pediatrics
Bowie
03.2004 - 08.2022
- Conducted basic laboratory tests and processed specimens for analysis.
- Managed electronic health records system to update patient information efficiently.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted back office patient processes to reduce office wait times.
Education
Certificate - Medical Assistant
Sanz School
Washington DC02-2004
High School Diploma -
Central High School
Capitol Heights, MD06-2003
Skills
- Insurance processing and medical billing
- Customer service and patient care
- Problem solving and HIPAA compliance
- Appointment scheduling and front desk management
- EMR software proficiency
- Payment collection and processing
- Spreadsheet tracking
Timeline
Medical Office Assistant III/Surgical Coordinator
MedStar Health
09.2022 - Current
Medical Assistant
Clark and Pettus-Bellamy Pediatrics
03.2004 - 08.2022
Certificate - Medical Assistant
Sanz School
High School Diploma -
Central High School