Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Rediet Mulugeta

Tora Beauty Supply
Silver Spring,MD
1
year of professional experience

Experienced customer service professional with over one year of experience in customer service and retail sales. Skilled in helping customers, answering questions, resolving concerns, and creating a positive shopping experience. Skilled at building strong customer relationships, recommending products based on customer needs, and supporting daily store operations. Familiar with inventory management, stocking merchandise, and maintaining an organized work environment. Strong communication, multitasking, and time management skills, with a commitment to providing excellent service and contributing to team success.

Work History

Customer Service Representative

1 Year 1 Month
Tora Beauty Supply | 06.2025 - Current
  • Delivered great customer service by addressing inquiries and resolving issues, enhancing overall client satisfaction with a good rating of 4.5/5
  • Managed inventory effectively, ensuring stock levels met customer demand and minimizing product shortages.
  • Trained new staff on products and sales techniques, improving team performance and customer engagement.

Sales Representative

1 Month
Cutco Cutlery | 07.2025 - 08.2025
  • Trained new staff on products and sales techniques, improving team performance and customer engagement.

Education

Associate Of Science - Aerospace Engineering

Montgomery College | Rockville, MD | 05.2027

Skills

Customer service
Client communication
Team work
Active Listening
Negotiation
Issue resolution
Inventory management

Languages

English: Full Professional
Amharic: Native/ Bilingual

Timeline

Sales Representative

Cutco Cutlery
07.2025 - 08.2025Read More

Customer Service Representative

Tora Beauty Supply
06.2025 - CurrentRead More

Montgomery College

Associate Of Science from Aerospace Engineering
Read More
Rediet Mulugeta