Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Regina Mack

Manchester

Summary

Dedicated Yard Worker with training in operations and equipment management. Consistently punctual and supportive of team members while adhering to safety protocols. Quick learner with a strong ability to follow instructions and complete tasks efficiently.

Overview

12
12
years of professional experience

Work History

Yard Worker /Wheel Loader Operator

LQK
Mount Airy
07.2023 - 04.2025
  • Maintained or repaired tools or equipment for safety and longevity.
  • Dismantle engines, alternators, a/c compressors, and starters.
  • Take the wire out of the vehicles.
  • Take aluminum rims of vehicles.
  • Haul vehicles to the crusher.

Tow Truck Driver /Back Office Executive

Bill's Towing & Garage
Ellicott City
03.2015 - 06.2023
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Worked closely with other drivers, mechanics, tow operators during shifts.
  • Responded promptly to emergency calls from dispatch personnel or customers in need of help.
  • Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Assisted with the loading and unloading of vehicles onto tow truck.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Transported vehicles from accident scenes to repair shops or storage lots.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.

Diesel Mechanic

West End Service
Ellicott City
05.2013 - 07.2015
  • Performed preventative maintenance on diesel engines and equipment.
  • Repaired fuel injection systems, turbochargers, brakes, and exhaust systems.
  • Followed safety guidelines while performing repair work on heavy-duty vehicles.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
  • Reviewed repairs with customers and advocated for vehicle safety.
  • Installed new parts such as radiators, injectors, hoses, belts, alternators, starters .
  • Utilized computer programs and visual inspections to diagnose problems with brakes, steering and transmissions.
  • Maintained vehicles by changing oil, checking batteries and lubricating components.
  • Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.

Education

High School Diploma -

Hereford High
Parkton, MD
05-2000

Associate of Applied Science - Industrial Automation

The Community College of Baltimore County
Catonsville, MD

Skills

  • Equipment preventive maintenance
  • Tow truck operation
  • Parts replacement
  • Engine repair
  • Customer service
  • Record keeping
  • Time management
  • Preventative maintenance
  • Vehicle inspection
  • Equipment maintenance
  • Strong work ethic

References

References available upon request.

Timeline

Yard Worker /Wheel Loader Operator

LQK
07.2023 - 04.2025

Tow Truck Driver /Back Office Executive

Bill's Towing & Garage
03.2015 - 06.2023

Diesel Mechanic

West End Service
05.2013 - 07.2015

High School Diploma -

Hereford High

Associate of Applied Science - Industrial Automation

The Community College of Baltimore County

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Regina Mack