Regina A. Holmes
Salisbury
Summary
Self-motivated and able to work independently or collaborative as a team member. Dynamic instructor with a proven track record at Dove Pointe, adept at engaging consumers with special needs through tailored lesson plans and effective communication. Skilled in recordkeeping and evaluation, I foster a positive learning environment that celebrates individual achievements and promotes skill development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Instructor
Dove Pointe
04.2008 - Current
Instructor of mentally, physically and handicapped consumers. Assisting and interacting in their daily learning and exploring new skills. I monitored their capabilities as well as understand the joys of any new gains in their learning and development.
Store Manager/Assistant Manager/Direct Sales Representative
Mattress Firm
04.2015 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate of Arts - Theology
Christian World College of Theology
407 Gordy Road, Salisbury, Maryland01-1998
Skills
- Strong communication skills
- Public speaking
- Computer Literacy
- Clerical
- Problem Solving/Counseling
- Recordkeeping
- Student evaluation/Engagement
- Special needs teaching
- Group and individual instruction
- Certified Medical Technician
Accomplishments
Won the circle of excellence award out of 600 employees for mattress firm company
Collections Coordinator/Outstanding! collections of bad debt working in collections for Rinner Property Management. Leasing, sales, processing resident work orders and in problem solving. Collected over $80,000 with in a thirteen month period.
Additional Eduction and Training:
Transitional Housing for Domestic Violence Victims
Maryland Insurance Producer
Theology (Ministerial Training)
Attended: Wor Wic Tech Community College-Salis. MD
Salisbury University (Sociology, Psychology)
Certification
Associates of Arts: Theology
Maryland Insurance Producer
Medical Technician
CPR certified
Certificate in Theology Counseling
Timeline
Store Manager/Assistant Manager/Direct Sales Representative
Mattress Firm
04.2015 - 10.2023
Instructor
Dove Pointe
04.2008 - Current
Associate of Arts - Theology
Christian World College of Theology
Similar Profiles
Villanda FrancoisVillanda Francois
DSP (Direct Support Professional) at Dove PointeDSP (Direct Support Professional) at Dove Pointe
Shikela StoneShikela Stone
Caregiver Attendant at Dove PointeCaregiver Attendant at Dove Pointe
MEAGAN BENSON MOREAUMEAGAN BENSON MOREAU
Nursing Resource Coodinator at Dove Healthcare - SpoonerNursing Resource Coodinator at Dove Healthcare - Spooner
Carolyn WillemsCarolyn Willems
Clinical Coordination Lead at AnglicareSA Community Aged CareClinical Coordination Lead at AnglicareSA Community Aged Care
Alzado BlackwellAlzado Blackwell
Direct Support Professional at Bayada Home HealthDirect Support Professional at Bayada Home Health