Reginald Robinson
Hyattsville
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a strong work ethic, committed to achieving company goals, and delivering exceptional service. Passionate about continuous learning and professional development. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Team Member/Customer Service Representative
Chick Fill A
Hyattsville
08.2025 - Current
- Streamlined inventory management by tracking supplies and placing orders to meet demand.
- Collaborated with teammates in fast-paced environment to prepare dishes efficiently.
- Executed opening and closing duties, including setting up workstations with necessary supplies.
- Delivered exceptional customer service by addressing inquiries and resolving complaints.
Shipping & Receiving Clerk
Industries for the Blind and Visually Impaired
Layton
03.2023 - 07.2025
- Maintained accurate records of incoming materials, shipments, and item receipts.
- Organized purchase and delivery of materials needed for various contracts.
- Managed inventory of office supplies, ordering materials as necessary to maintain operations.
- Responded to inquiries via phone, email, and in-person with professionalism and clarity.
- Processed invoices for payment using accounting software applications, ensuring accuracy.
- Compiled data into organized reports for management review, improving decision-making.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
Shift Manager
Chick-Fil-A Inc.
Hanover
08.2019 - 11.2021
- Collaborated with team members to deliver high-quality customer service.
- Managed inventory control, including ordering and stock rotation.
- Organized daily operations, delegated tasks, and resolved employee concerns.
- Welcomed guests, addressed inquiries about menu offerings, and provided recommendations.
Education
Bachelor of Science - Business Administration And Management
University of Maryland Global Campus
Hyattsville, MD05-2023
MBA - Business Administration
University of Maryland Global Campus
Hyattsville, MDSkills
- Inventory management
- Team collaboration
- Record keeping
- Customer service
- Data retrieval
- Regulatory compliance
Timeline
Team Member/Customer Service Representative
Chick Fill A
08.2025 - Current
Shipping & Receiving Clerk
Industries for the Blind and Visually Impaired
03.2023 - 07.2025
Shift Manager
Chick-Fil-A Inc.
08.2019 - 11.2021
Bachelor of Science - Business Administration And Management
University of Maryland Global Campus
MBA - Business Administration
University of Maryland Global Campus