Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Volunteer Work
Timeline
Generic

Regina Smalls

Lanham

Summary

Reliable, dedicated, and knowledgeable dietetic intern with over one year of healthcare and nutrition education experience. Ability to read and review medical reports, build client rapport and provide nutrition education workshops to the community based on scientific research. Offering excellent communication, patient service, and administrative skill.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sodexo Dietetic Intern

Sodexo USA
09.2023 - Current
  • Improved patient nutritional outcomes by conducting thorough dietary assessments and creating tailored meal plans.
  • Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients with complex medical conditions.
  • Educated patients on the importance of proper nutrition, resulting in increased adherence to dietary recommendations and improved health outcomes.
  • Demonstrated effective communication skills to convey complex nutritional information in an easily understandable manner for patients and their families.
  • Assisted in the management of food service operations, ensuring compliance with safety and sanitation regulations while maintaining high-quality food standards.
  • Conducted research on emerging trends in dietetics, integrating evidence-based practices into patient care plans and optimizing treatment outcomes.

Patient Service Representative

Washington Radiology
06.2021 - Current
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used Radiology Information System to schedule appointments.
  • Managed over 30 customer calls per day.
  • Compiled and reviewed medical charts.
  • Balanced deposits and credit card payments each day.
  • Facilitated communication between patients and various departments and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Organized patient records and database to facilitate information storage and retrieval.

Nutrition Educator

Expanded Food And Nutrition Education Program
01.2022 - 08.2023
  • Demonstrated effective communication and interpersonal skills by presenting nutritional information to individuals and small groups.
  • Facilitated nutrition analysis assessments in accordance with Nutritional Care Process.
  • Focused nutrition programs to teach healthy lifestyles and behaviors.
  • Promoted health through nutrition by teaching nutrition techniques and lifestyles to small groups.
  • Functioned as resource for community, giving presentations on nutrition and demonstrating healthy meal preparation.
  • Participated in nutrition education classes for area schools and Women, Infant and Children (WIC) programs to educate students on planning and preparing healthy meals.
  • Updated instructional materials, supplies and utilized various learning modalities to enhance instruction.

Practicum Student

University Of The District Of Columbia, CAUSES
09.2022 - 12.2022
  • Brought new perspectives to classroom discussions with materials found during independent research.
  • Researched nutrition education methods and developed effective educational materials.
  • Promoted health through nutrition by teaching nutrition techniques and lifestyles to small groups.
  • Collaborated with coordinator to implement best practices to enhance student learning.
  • Performed case studies on clinical nutrition scenarios.

Office Manager

One Aum
01.2020 - 03.2020
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Handled all incoming business and client requests for information.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Received, screened and routed incoming calls.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Maintained computer and physical filing systems.

Promotions Assistant

Radio One Communications
04.2018 - 03.2020
  • Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Performed various administrative functions, including filing paperwork, delivering mail, office cleaning, answering calls, and bookkeeping.
  • Monitored social media and online sources for industry trends.
  • Oversaw, organized and packaged winner history with use of PromoSuite and Vcreative.
  • Engaged in set up and break down of various media material during live events such as Comrex, Sound systems, etc.
  • Handled on-site promotions at conferences, stores and other locations to get products directly in hands of consumers.

Sales Lead

Francesca's Boutique
08.2017 - 09.2019
  • Trained team members in successful strategies to meet operational and sales targets.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies..
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Completed annual inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Education

Master of Science - Dietetics

University of Rhode Island
Kingston
08.2024

Bachelor of Science - Nutrition And Dietetics

University of The District of Columbia
Washington, DC
05.2023

Bachelor of Arts - Mass Media Arts

Clark Atlanta University
Atlanta, GA
05.2016

Skills

  • Customer Service
  • Community Nutrition Education
  • Critical Thinking
  • Nutritional Assessment
  • Nutrition Care Process
  • Patient Registration
  • HIPAA Compliance
  • Patient Appointment Management
  • Medical Services Administration
  • Multitasking Strengths
  • Teamwork and Collaboration
  • Lesson Planning
  • MS Office

Affiliations

  • Academy of Nutrition and Dietetics
  • National Association of Blacks in Dietetics and Nutrition
  • DC Metro Academy of Nutrition and Dietetics

Certification

  • District of Columbia Public Schools Clearance, 2022-2024
  • Social & Behavioral Research-Basic Certification, CITI Program - 2022-2025
  • WIC workshop online certifications, WIC

Volunteer Work

Martha's Table

Volunteer, December 2022-Current

  • Prepared and Distributed fresh produce to DC residents

Union Church

Dream Team, Groups Host September 2021-Current

  • Set-up and take down of equipment, connecting with new guests, making them feel-welcomed and using the Planning Center platform to input their data weekly.
  • Host groups throughout the year based on personal interests, organize, lead and facilitate meetings.

Timeline

Sodexo Dietetic Intern

Sodexo USA
09.2023 - Current

Practicum Student

University Of The District Of Columbia, CAUSES
09.2022 - 12.2022

Nutrition Educator

Expanded Food And Nutrition Education Program
01.2022 - 08.2023

Patient Service Representative

Washington Radiology
06.2021 - Current

Office Manager

One Aum
01.2020 - 03.2020

Promotions Assistant

Radio One Communications
04.2018 - 03.2020

Sales Lead

Francesca's Boutique
08.2017 - 09.2019

Master of Science - Dietetics

University of Rhode Island

Bachelor of Science - Nutrition And Dietetics

University of The District of Columbia

Bachelor of Arts - Mass Media Arts

Clark Atlanta University

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Regina Smalls