Reid Caimi
Newark
Summary
Versatile hospitality professional demonstrating rapid advancement into leadership roles. Expertise in supervising teams, managing high-volume service, and enhancing guest experiences through effective issue resolution and wine knowledge. Recognized for strong work ethic and adaptability, contributing to operational success during peak periods.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
E3 Lounge
Steamboat Springs
01.2026 - 04.2026
- Prepared and served drinks according to customer preferences and bar standards.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Engaged with customers to foster a welcoming and enjoyable atmosphere, enhancing overall bar experience.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Handled cash transactions accurately and managed the register efficiently.
- Effectively multitasked within fast-paced environment.
- Collaborated with kitchen staff to ensure timely service of food orders.
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
- Executed opening and closing duties, restocking supplies to maintain smooth bar operations.
Assistant Manager & Lead Bartender
Windmill Creek Vineyard
Berlin
10.2024 - 01.2026
- Directed bar operations: crafted cocktails, designed drink features, ordered supplies, and managed inventory to minimize waste and control costs.
- Managed full shifts independently, overseeing opening, closing, cash handling, register balancing, and task assignments.
- Supervise and support teams of 10-15 employees during peak shifts, ensuring smooth and consistent service.
- Trained and mentored staff across multiple departments, enhancing teamwork, service speed, communication, and organization.
- Resolve guest issues professionally and efficiently, maintaining strong customer satisfaction and loyalty.
- Provide wine knowledge and tasting support, recommending wines based on guest preferences and enhancing their overall experience.
- Supported festivals, private parties, and live music events by stepping into various roles to maintain seamless operations.
- Recognized for reliability, versatility, and consistent contributions to sales growth and service quality.
- Advanced quickly into leadership, taking on responsibilities across nearly every aspect of winery operations.
Watersports Instructor
Paradise Watersports
Ocean City
04.2023 - 09.2024
- Delivered engaging, safety-focused instruction that increased guest satisfaction and fostered repeat visits.
- Mentored new instructors, providing guidance on effective communication, sales techniques, and service delivery.
- Conducted equipment inspections and maintenance to ensure safety and compliance.
- Promoted additional services and experiences to guests, achieving sales goals through tailored recommendations.
- Adapted to dynamic outdoor conditions with professionalism and strong decision-making.
Restaurant Team Member
Hooper's Crabhouse
Ocean City
07.2022 - 10.2022
- Welcomed customers at the entrance and presented them with menus to enhance their dining experience.
- Provided fast service during high-volume shifts while maintaining accuracy and quality.
- Learned multiple stations quickly and contributed to smooth front- and back-of-house coordination.
- Cleared and cleaned tables promptly after guest departures.
- Maintained cleanliness and organization of kitchen workstations.
- Completed day-to-day duties accurately and efficiently.
Education
High School - Welding, Masonry
Stephen Decatur High School
Berlin, MD05-2024
Skills
- Bar Operations
- High-Volume Service
- Upselling
- Wine Knowledge
- Guest Experience
- Issue Resolution
- Event Support
- Inventory Control
- Cost Control
- Shift Management
- Operational Oversight
- Team Leadership
- Staff Coordination
- Revenue Growth
- Micros POS System
- Toast POS Platform
- CRM Framework
- Microsoft Dynamics
- Microsoft Excel
- Apple Operating Systems
- Reliability
- Adaptability
- Professional Integrity
Certification
- TIPS Certified, 01/01/25
- CPR Certified, 01/01/23
Software Technical Skills
- Micros POS System
- CRM Framework / Microsoft Dynamics
- Toast POS Platform
- Microsoft Excel (Proficient)
- MacOS / Apple Operating Systems
Timeline
Bartender
E3 Lounge
01.2026 - 04.2026
Assistant Manager & Lead Bartender
Windmill Creek Vineyard
10.2024 - 01.2026
Watersports Instructor
Paradise Watersports
04.2023 - 09.2024
Restaurant Team Member
Hooper's Crabhouse
07.2022 - 10.2022
High School - Welding, Masonry
Stephen Decatur High School