Renard Mason
Baltimore
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Lifebridge Health. Known for enhancing customer satisfaction through effective communication and meticulous cleaning techniques. Reliable and punctual, consistently delivering high-quality results while maintaining a welcoming atmosphere. Proven ability to manage tasks independently and efficiently under tight deadlines.
Overview
7
7
years of professional experience
Work History
Store Clerk
Lifebridge Health
12.2023 - Current
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Car Detailer
Off the Lot Details
04.2018 - 12.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
Diploma -
Forest Park High
Baltimore, MD06.2000
Skills
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Cleaning techniques
Timeline
Store Clerk
Lifebridge Health
12.2023 - Current
Car Detailer
Off the Lot Details
04.2018 - 12.2023
Diploma -
Forest Park High
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