Rene Amador

Administrative Support and Coordination

• Managed employee scheduling to optimize shift coverage while minimizing overtime expenses.
• Supported the hiring process by conducting interviews, recommending candidates, and facilitating the onboarding of new technologists.
• Coordinated with vendors and suppliers to maintain optimal inventory levels of tools, equipment, and parts required for services rendered.

Process Optimization

• Implemented an efficient ED workflow that reduced time from order request to exam completion, streamlining patient care and improving departmental efficiency.
• Implemented in-patient process to reduce CT wait times from 20 to 7 minutes.
• As a member of the stroke team, initiated an approach to give stroke patients “trauma status” to maximize door-to-needle times.
• Developed comprehensive imaging-protocol book in-tandem with head radiologist and physicist, enhancing consistency and accuracy in diagnostic procedures.
• Contributed to the development of departmental policies and procedures, ensuring compliance with industry best practices and JHCO regulatory requirements.
• Oversees an average of 140 in-patient and emergency room studies per day.

Team Leading

• Fostered a positive service environment with motivational leadership for a team of 15 technologists.
• Formulated a comprehensive cross-training program for radiologic technologists, to mitigate demand for CT technologists.
• Evaluated staff performance metrics and key indicators bi-annually to identify areas for improvement and provide constructive feedback.
• Improved service consistency through regular audits and training to ensure image quality.

Patient Care

• Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.

• Optimized patient scheduling to streamline CT scanning processes, reducing wait times and enhancing overall patient experience.
• Ensured regulatory compliance by staying current with industry standards and updating policies accordingly.
• Trained and supported new CT technologists, promoting professional development and expertise in the field of CT imaging.
• Upheld high level of service to patients, displaying professionalism and responding appropriately to questions and concerns.
• Explained imaging procedures to patients, offering comfort and assistance.
• Evaluated images for technical quality and accuracy according to established protocols.
• Traveled to affiliated outpatient centers to ensure coverage.
• Established a high standard of care by consistently adhering to safety protocols and guidelines.