Renee Andrews
Salisbury,MD
Summary
Proactive and goal-oriented professional experienced in employee relations, recruitment, talent acquisition, employee engagement, and compliance. Valued for fostering teamwork and consistently achieving results through adaptability and reliability. Committed to making meaningful contributions and advancing organizational goals.
Overview
18
18
years of professional experience
Work History
County Clerk
Maryland Judiciary
Salisbury, M
08.2017 - 08.2024
- Streamlined office operations by implementing best practices in day-to-day tasks, enhancing overall efficiency.
- Reduced case processing times by optimizing workflows for document preparation, recording, and archiving.
- Processed legal documentation accurately, adhering to strict deadlines and confidentiality requirements.
- Managed and maintained official court documents.
- Enhanced staff productivity by offering training opportunities and fostering a supportive work environment.
- Conducted performance reviews and provided feedback to employees and managers.
- Fielded employee inquiries related to insurance, vacation leave, personal leave, sick leave and FMLA.
- Supervised daily operations of the Clerk's office staff while delegating tasks accordingly based on employee strengths.
- Promoted culture of continuous improvement, encouraging staff to share innovative ideas for organizational growth.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee disputes with empathy and professionalism, maintaining harmonious work environment.
- Responded to in-person and telephone requests for information from general public, attorneys, law enforcement and detention facilities.
- Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Analyzed job roles and responsibilities to ensure alignment with organizational goals and employee capabilities.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Created job descriptions for each position in the office.
Criminal Traffic Supervisor
Maryland Judiciary
05.2013 - 08.2017
- Supervised seven clerks
- Accepted court filings electronically and over the counter.
- Forwarded filings to judges for rulings and performed the necessary action to fulfill ruling.
- Monitored court dockets and performed case verification.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Lead Courtroom Clerk
Maryland Judiciary
08.2009 - 05.2013
- Supervised three courtroom clerks.
- Maintained a professional courtroom environment to facilitate smooth proceedings during trials.
- Ensured timely submission of required court documents to relevant parties, contributing to a smoother legal process.
- Assisted judges in managing court proceedings by coordinating schedules, preparing orders, and ensuring proper follow-up on cases.
- Optimized workflow for court personnel through effective coordination with bailiffs, attorneys, witnesses, jurors, and other stakeholders.
- Expedited trial processes with efficient docket management, ensuring timely hearings for all parties involved.
- Safeguarded sensitive information with meticulous record-keeping practices, ensuring the confidentiality of all court-related data.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Prepared court orders and judgments for signature.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Courtroom Clerk
Maryland Judiciary
09.2008 - 08.2009
- Contributed to the fair administration of justice by diligently processing court orders, warrants, and judgments according to established protocols.
- Improved communication between court staff and attorneys by promptly distributing necessary paperwork and providing regular updates on case statuses.
- Maintained a professional courtroom environment to facilitate smooth proceedings by effectively managing logistics and addressing any issues that arose during trials.
- Enhanced courtroom efficiency by accurately maintaining and organizing case files, transcripts, and other legal documents.
- Optimized workflow for court personnel through effective coordination with bailiffs, attorneys, witnesses, jurors, and other stakeholders.
- Safeguarded sensitive information with meticulous record-keeping practices, ensuring the confidentiality of all court-related data.
- Assisted judges in managing court proceedings by coordinating schedules, preparing orders, and ensuring proper follow-up on cases.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Maintained and updated electronic databases to accurately and securely store court documents.
- Coordinated courtroom proceedings and enforced adherence to proper procedures.
- Performed routine data entry or document management.
Judiciary Clerk
Maryland Judiciary
07.2006 - 09.2008
- Provided exceptional customer service to litigants seeking assistance with legal procedures or documentation requirements at the courthouse.
- Reviewed complaints, petitions, motions and pleadings to aid in determining admissibility.
- Enhanced court efficiency by managing and organizing case files, ensuring accurate documentation and timely processing.
- Ensured compliance with legal deadlines by tracking case progress and communicating time-sensitive information to relevant parties.
- Coordinated with local law enforcement agencies. attorney's, and detention facilities when necessary.
- Streamlined communication between judges, attorneys, and other court personnel, promoting effective collaboration and reducing misunderstandings.
- Reviewed pleadings and briefs for accuracy and compliance with court rules, maintaining high standards for legal submissions in the courtroom.
- Served as a liaison between the court and external agencies, facilitating information exchange and promoting collaborative working relationships.
Education
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
Hyattsville, MD12-2022
Associate of Arts - Business Management
Wor Wic Community College
Salisbury MD06-1994
Skills
- Teamwork and collaboration
- Attention to detail
- Adaptability and flexibility
- Professional ethics
- Task prioritization
- Document verification
- Workflow optimization
- Employee training
- Performance management
- Time management
- Reliability
- Organizational skills
Timeline
County Clerk
Maryland Judiciary
08.2017 - 08.2024
Criminal Traffic Supervisor
Maryland Judiciary
05.2013 - 08.2017
Lead Courtroom Clerk
Maryland Judiciary
08.2009 - 05.2013
Courtroom Clerk
Maryland Judiciary
09.2008 - 08.2009
Judiciary Clerk
Maryland Judiciary
07.2006 - 09.2008
Bachelor of Science - Human Resource Management
University of Maryland Global Campus
Associate of Arts - Business Management
Wor Wic Community College
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