Summary
Overview
Work History
Education
Skills
Timeline
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Renee Kuligowski

Chesapeake City

Summary

Experienced Business Manager with a proven track record at Safe Harbor Marinas, enhancing operational efficiency and customer satisfaction. Skilled in financial management. I successfully implemented solutions that boosted team productivity and secured favorable vendor contracts.

I am skillful in monitoring and managing daily business operations with focus on continuous improvement. Decisive and analytical with 19-year history of successful industry performance.

Overview

30
30
years of professional experience

Work History

Business Manager

Safe Harbor Marinas
11.2006 - Current
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively to maintain company relations.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while implementing new systems and procedures.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Enhanced customer satisfaction levels by addressing concerns promptly and efficiently.
  • Processed vital documentation, completed forms and obtained appropriate insurance documents, contracts and payments.
  • Manage and maintain all and accounts, billing and payments for two marinas.
  • Enhanced customer satisfaction, providing personalized service solutions based on client feedback.
  • Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Data Entry Manager

Applied Card Systems -Cross Country Bank
03.1995 - 01.2001
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with vendors positively to maintain company relations.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while implementing new systems and procedures.
  • Executed business plans.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

High School Diploma -

James H. Groves
Wilmington, DE

Skills

  • Financial management
  • Customer service
  • Documentation and reporting
  • Customer relationship management
  • Negotiation in slip and storage sales
  • Customer relations
  • Client relationship management
  • Business planning
  • Business management
  • Financial planning

Timeline

Business Manager

Safe Harbor Marinas
11.2006 - Current

Data Entry Manager

Applied Card Systems -Cross Country Bank
03.1995 - 01.2001

High School Diploma -

James H. Groves

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Renee Kuligowski