Renee Wilkinson
Parkville
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Tapia's on Main. Proven ability to engage guests and manage multiple tasks efficiently, ensuring a high-quality dining experience. Adept at relationship management and cash handling, consistently delivering positive outcomes in fast-paced environments.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
Work History
Server
Tapia's on Main
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system on Toast to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Private Nanny
O'Laughlin Family
05.2023 - 06.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Professional Nanny
The Nanny Network
03.2020 - 05.2023
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
- Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
- Organized educational outings such as museum visits or nature walks, integrating hands-on learning experiences into everyday life.
Private Nanny
DeAngelis Family
03.2019 - 06.2020
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Led indoor and outdoor activities to entertain and occupy children.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Developed strong rapport with children under my care, creating an atmosphere of trust that facilitated growth and progress.
Internship Student
Maryland States Attorney's Office
03.2019 - 07.2019
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Dealt with highly sensitive materials in a confidential and trustworthy manner.
Teaching Assistant
Creative Children's Center
02.2018 - 04.2019
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Education
Criminal Justice And Psychology
University of Maryland, College Park
College Park, MD05-2026
Bachelor of Arts - Criminal Justice And Psychology
Frederick Community College
Frederick, MD05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Team collaboration
- Relationship management
- Adaptable and flexible
- Excellent communication
Timeline
Server
Tapia's on Main
06.2024 - Current
Private Nanny
O'Laughlin Family
05.2023 - 06.2024
Professional Nanny
The Nanny Network
03.2020 - 05.2023
Private Nanny
DeAngelis Family
03.2019 - 06.2020
Internship Student
Maryland States Attorney's Office
03.2019 - 07.2019
Teaching Assistant
Creative Children's Center
02.2018 - 04.2019
Criminal Justice And Psychology
University of Maryland, College Park
Bachelor of Arts - Criminal Justice And Psychology
Frederick Community College
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