Ryan Donovan
Havre De Grace
Summary
Dynamic and detail-oriented professional with exceptional communication and customer service skills. Proven ability to resolve issues and enhance guest experiences while maintaining organization and efficiency. Experienced in recordkeeping and critical decision-making, ensuring high-quality care and documentation. Fast learner committed to excellence in every role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Dollar Tree
Havre De Grace, MD
06.2020 - 09.2020
- Processed customer transactions efficiently using cash register and point-of-sale systems.
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Maintained clean and organized checkout area to ensure a welcoming environment.
- Handled cash, credit, and check payments accurately while adhering to company policies.
Guest Advocate
Target
Abingdon, MD
11.2021 - 03.2025
- Assisted guests with inquiries, providing knowledgeable support and enhancing overall shopping experience.
- Collaborated with team members to maintain store cleanliness and organization, ensuring appealing presentation of merchandise.
- Operated cash registers efficiently, handling transactions accurately while delivering excellent customer service.
- Engaged with guests to gather feedback and address concerns promptly, fostering positive relationships and loyalty.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
EMT
MedCare
Towson, MD
03.2025 - 06.2025
- Handled transfer of patients from one facility to another, ensuring proper care and documentation.
- Operated and maintained medical equipment, ensuring readiness.
- Collaborated with healthcare professionals to coordinate patient transportation.
- Assessed patient conditions quickly to prioritize treatment needs.
- Documented patient information accurately for continuity of care.
Warehouse Order Picker
Kohls Warehouse
Edgewood, MD
10.2025 - 01.2026
- Operated handheld scanners to accurately track inventory movements and ensure proper order fulfillment.
- Picked items from the floor and organized them into separate orders.
- Maintained cleanliness and organization of warehouse space consistently.
- Collaborated with team members to ensure timely order fulfillment.
Education
High School Diploma -
Havre De Grace High School
Havre De Grace, MD05.2020
Skills
- Exceptional communication
- Complaint handling
- Customer service
- Computer skills
- Issue resolution
- Critical decision-making skills
- Condition assessment
- Medical recordkeeping
- Attention to detail
- Fast learner
Accomplishments
Top 10 responder for Havre de Grace Ambulance Corps for the year 2024.
Affiliations
Havre de Grace Ambulance Corps
Certification
EMT license
National registry EMT
Timeline
Warehouse Order Picker
Kohls Warehouse
10.2025 - 01.2026
EMT
MedCare
03.2025 - 06.2025
Guest Advocate
Target
11.2021 - 03.2025
Cashier
Dollar Tree
06.2020 - 09.2020
High School Diploma -
Havre De Grace High School