Rexsona BEGUM
Annapolis
Summary
- Quality Assurance Analyst with5+ years of experience in all phases of software testing.
- Experience in different SDLC and STLC methodologies - Agile, Waterfall.
- Experience in Integrated Eligibility System Maintenance and Operation (M&O) and Enterprise Level of Care (ELOC) projects.
- Experience in Medicaid, SNAP, TEA and DSNAP policy.
- Expertise in understanding and analyzing Test requirements, Tracking changes and maintenance of Test Requirements.
- Experience in designing test strategy, test plan, planning and implementation of test suits.
- Experienced in Software Development Life Cycle in Agile (Scrum) & Waterfall and Software Testing Life Cycle (STLC) and Bug Life Cycle.
- Experience in analyzing the User Stories, Requirements and Use Cases to develop test cases.
- Worked extensively on performing Black Box Testing, Functional Testing, System Testing, Smoke Testing,508 Compliance testing, UAT Testing, Regression Testing, User Acceptance Testing. AMP, Cross Browser, Access Assistant and IBM Equal Access Accessibility Checker.
- Extensively experienced in Software QA performing Manual Software Testing, writing Test plans and Test cases using various Tools. Executed batch jobs.
- Experience in performing mobile functionality and usability testing for mobile web and mobile apps.
- Worked in a cloud environment to test functionalities of the web application.
- Experience in test management and defect management tools Atlassian JIRA, Confluence, Zephyr.
- Reporting testing progress at the end of every sprint in the Sprint Review and defect tracking using JIRA.
- Strong Knowledge of HP ALM and QC(Project management, defect reporting and tracking tools).
- Experience in writing basic to moderate SQL Queries to extract data from Databases.
- Proficient in Microsoft Office Suite: Excel, Project, Word, Presentation, Outlook, and Access.
- Ability to respond to strict time constraints and changing priorities and timelines.
- Excellent decision-making skills with an effective combination of undertaking multiple responsibilities.
- Knowledge of reviewing, analyzing Business Requirement Document, Scripting & Documentation. Testing Artifacts & Test Case development, Test Plans, Cases, Processes
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Assurance Testers
Arkansas Department of Human Services
11.2021 - Current
- Have Medicaid, SNAP, TEA & DSNAP policy certification
- Create and execute test data in both Maintenance and Operation (M&O) and Enterprise Level of Care (ELOC) projects of the Integrated Eligibility System
- Use agile systems and strategies to provide quick and feasible solutions, based on agile systems, to the organization
- Attend scrum meetings like daily stand-up, spring grooming, sprint review and sprint retrospective
- Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, batch testing, screen navigational testing, smoke/sanity testing, exploratory testing and backend testing
- Performed Functional & User Acceptance Testing in accordance with approved test plans and researched unexpected results
- Strong experience and extensively Involved with Requirement Analysts, Test planning calls with Scrum Master, BA, and developer daily stand-up calls with Project release managers, UAT to deliver a quality product to the customer
- Created test data required to perform both Functional and UAT
- Review and approve all testing documentation
- Learn & Understand Medicaid, TEA, and SNAP benefits program for writing and execution of test cases
- Executed both Functional & UAT Scripts to execute UAT batch jobs and perform application Interface/Integration testing
- Perform functionality, usability, design and basic security testing on citizen portal, worker portal, EMCI, and MMIS
- Perform web application testing on mobile devices (multiple browsers and devices, plus Cross-browser)
- Update Requirements Traceability Matrix
- Create, update and execute automated test scripts. Maintain UAT Regression script libraries
- Document all test results in the appropriate format in JAMA
- Log all defects discovered during Functional & UAT by using JIRA
- Used Jira to document issues found during the testing process, suggested appropriate solutions, and prioritized defects for resolution in coordination with the development team
- Provide recurring status updates on the status of both Functional as well as UAT efforts
- Participate in deployments to perform User Acceptance Testing
- Participate in all scheduled and ad hoc meetings as required
- Interpret state and federal policies as it relates to testing activities
- Ability to triage with other teams (business, SIT, and development) to resolve issues.
- Execute ADA test cases by using tools like AMP, Cross-browser, Access Assistant and IBM Equal Access Accessibility Checker
- Ensured compliance with industry standards such as ISO 9001 while maintaining a focus on quality assurance.
- Improved software quality by designing and executing comprehensive test plans and test cases.
- Designed easy-to-understand testing protocols for distribution to untrained personnel, incorporating corporate standards, and regulatory guidelines.
- Validated bug fixes, confirming that software met or exceeded quality expectations before release.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Recommended changes and corrections to developers for optimal software performance and usability.
QA Engineer/508 Trusted Tester
U.S. Department of Commerce
08.2019 - 07.2021
- Coordinated with different teams (Business, Development & Management) to get data transfer to different interfaces.
- Worked in an Agile Scrum environment to attend scrum meetings like daily stand-up, Sprint grooming and Sprint retrospective.
- Reviewing and updating Test Cases as per requirement for different releases.
- Performed all kinds of testing such as Smoke Testing, Functional Testing, Regression Testing, Boundary Testing, Sanity Testing, and UAT Testing.
- Worked with software testers and Developers to plan the testing effort and resource estimates.
- Developed Test cases based on the requirements, participated in implementation of Test Cases and Test Script according to the Business Requirements, System Requirements.
- Identified the process flaws in the existing system and recommended business process improvements through the new system after analyzing and documenting as-is system and to-be system.
- Conducted detailed business and process due-diligence in order to develop the functional requirement specification documents.
- Performed 508 Compliance Testing using testing tools such as Axe Dev, JAWs, WAVE Evaluation, NVDA screen reader, and Zoom Text.
- Strong understanding of web accessibility standards (Section508, WCAG2.0).
- Participated in JAD sessions for requirements elicitation with various stakeholders, developers, QA and management to identify critical success factors of application.
- Planned and carried all activities while working as a liaison between business users and developers to submit requirements and change requests.
- Worked on various Business and technical documents including the Requirements, Scenarios and other Business/technical information relevant to the project.
- Conducted End-to-End, Manual Testing of the system and prepared and managed test cases using ALM.
- Worked in the Agile (SCRUM) development methodologies.
- Used JIRA to create and execute test cases, store results and metrics and critically analyzed, documented and maintained the test results and test logs.
- Provided UAT testing status information to the quality assurance lead, project manager, and various business stakeholders.
- Create UAT test cases for the business community based on user roles & privileges for commercial users.
- Assist UAT users with questions on test case execution and creating defect reports.
- Create user profiles and privileges per preconditions of test case and UAT test execution. perform testing on production support defects (fix/verified).
- Enhanced software quality by developing and implementing comprehensive testing strategies.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Optimized test environments for more efficient test execution, contributing to shorter development cycles.
Education
Bachelor of Arts - Business Administration
University of Maryland, Baltimore County
Associate's Degree - Business Management
Anne Arundel Community College
Skills
- JIRA, HP ALM, QC
- ADA Testing using tools like AMP, Cross-Browser, Access Assistant and IBM Equal Access Accessibility Checker
- Microsoft Office: Word; PowerPoint; Excel; Outlook
- Experience with various OS- Windows10, Windows Server2012 R2, MAC OSX
- Defect & Bug Discovery, Tracking, Logging, & Reporting
- Executing tests such as UAT, Regression, smoke, sanity functional, Black box, GUI, ad-hoc
- Excellent verbal and written skills
- Highly analytical and an efficient problem solver
- Organized and detail-oriented
- Coachable and team player strong work ethic
- Strong leadership skills
- Hard-working and growth-orientated
- Prioritize tasks accordingly to deadlines
- Enthusiastic, driven and reliable
Certification
- SNAP Policy Certification
- LTSS Policy Certification
- Family Medicaid Policy Certification
- MAGI Policy Certification
- MSP Policy Certification
- AABD Related Categories Policy Certification
- AABD Policy Certification
- Certified DHS Section508 Trusted Tester
- Workday HCM Certified Consultant
- CompTIA Security + CE Certified
Timeline
Quality Assurance Testers
Arkansas Department of Human Services
11.2021 - Current
QA Engineer/508 Trusted Tester
U.S. Department of Commerce
08.2019 - 07.2021
- SNAP Policy Certification
- LTSS Policy Certification
- Family Medicaid Policy Certification
- MAGI Policy Certification
- MSP Policy Certification
- AABD Related Categories Policy Certification
- AABD Policy Certification
- Certified DHS Section508 Trusted Tester
- Workday HCM Certified Consultant
- CompTIA Security + CE Certified
Bachelor of Arts - Business Administration
University of Maryland, Baltimore County
Associate's Degree - Business Management
Anne Arundel Community College
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