Rheiana Dickerson
La Plata
Summary
Detail-oriented fiscal and administrative professional with experience in financial processing, records management, and high-volume customer service within public health and clinical environments. Proven ability to manage daily financial transactions, maintain compliance with regulations, and support efficient office operations. Known for reliability, adaptability, and strong attention to detail.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Fiscal Clerk Vital Records
Charles County Health Department
White Plains
11.2024 - Current
- Process and issue over 30+ birth and death certificates daily, in compliance with local, state, and federal regulations.
- Generate invoices, balance daily batches, and reconcile payments exceeding $25,000.
- Maintain accurate electronic financial and vital records to support audits and regulatory requirements.
- Provide professional customer service to the public, verifying document authenticity, and responding to inquiries.
- Support multiple departments, including vital records, dental, and clinic operations, to maintain a consistent workflow.
Dental / Clinic Fiscal Clerk
Charles County Department of Health
White Plains
12.2023 - 11.2024
- I greeted and checked in patients while ensuring a smooth intake process.
- Entered and maintained patient, billing, and insurance data with a high degree of accuracy.
- Created and submitted insurance claims, and managed accounts payable and receivable.
- Maintained HIPAA compliance, and assisted with audit preparation and financial documentation.
Company Liaison
Seafarers International Union
Piney Point
03.2023 - 11.2023
- Served as a liaison between staff and management to support administrative operations.
- Processed claims, updated spreadsheets, and communicated with vendors, and third-party partners.
- Assisted with workflow improvement analysis and daily administrative functions.
- Applied ICD-10-CM, CPT, and HCPCS codes for billing and financial reporting across medical services.
Clerical Clerk
Seafarers International Union
Piney Point
01.2023 - 03.2023
- Scanned, indexed, and maintained confidential records for accurate digital archiving.
- Managed high-volume mail, faxes, and data entry while meeting daily deadlines.
Administrative Assistant
MWR Cedar Point Golf Course
Patuxent River
08.2022 - 01.2023
- Supported daily administrative operations, reporting, and office supply management.
- Processed payments, and updated accounts payable and receivable.
Customer Service Associate / Barista
Various Employers
Lexington Park
06.2020 - 07.2022
- Delivered high-volume customer service in fast-paced environments.
- Handled POS transactions, cash balancing, and inventory support.
- Followed health, safety, and sanitation guidelines consistently.
Education
Associate of Science - Business Administration
College of Southern Maryland
La Plata,MD01-2027
Skills
- Accounts payable and accounts receivable
- Fiscal operations and cash handling
- Customer service and public assistance
- Data entry and records management
- Office administration
- Microsoft Office and Financial Systems (WOMs, Pat-Trac)
- HIPAA compliance
Certification
Medical Terminology Certificate
University of Pittsburgh (Coursera), 2021
University of Pittsburgh (Coursera), 2021
Timeline
Fiscal Clerk Vital Records
Charles County Health Department
11.2024 - Current
Dental / Clinic Fiscal Clerk
Charles County Department of Health
12.2023 - 11.2024
Company Liaison
Seafarers International Union
03.2023 - 11.2023
Clerical Clerk
Seafarers International Union
01.2023 - 03.2023
Administrative Assistant
MWR Cedar Point Golf Course
08.2022 - 01.2023
Customer Service Associate / Barista
Various Employers
06.2020 - 07.2022
Associate of Science - Business Administration
College of Southern Maryland