Rhian G. Taylor
Baltimore
Summary
To obtain a career as a team member that will allow me to demonstrate my excellent customer service, organizational, and communication skills to my full potential.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Seasoned Associate bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.
Overview
4
4
years of professional experience
Work History
Associate
Amazon
Baltimore
04.2025 - Current
- Managed inventory levels and organized stock for efficient retrieval.
- Analyzed data to identify trends and support decision-making efforts.
- Facilitated communication between departments to enhance project coordination.
- Assisted in maintaining compliance with safety regulations and protocols.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Team Member
Tropical Smoothie
Hunt Valley
11.2023 - 11.2024
- Stocked shelves to maintain product availability and organization.
- Operated cash register efficiently during peak hours.
- Trained new employees on store policies and procedures.
- Monitored inventory levels and reported shortages to management.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Trained new team members using approved training materials and information.
Team Member
Wegmans Food Market
Hunt Valley
11.2021 - 11.2024
- Provide incredible customer service and address the needs of customers in a timely and effectively manner.
- Process each customer transaction efficiently with thorough accuracy.
- Maintain a clean and neat cash wrap area.
- Other duties as assigned by management.
- Managed cash register, handling cash and card payments with attention to detail.
- Processed customer transactions efficiently and accurately at a busy retail location.
Education
MD State High School Diploma -
Patterson High School
Baltimore, MDSkills
- Goal Oriented
- Team Player
- Reliable
- Multitasking
- Cross Selling
- Willingness to take on new challenges
- Ability to acquire new skills
- Goal achievement with minimal supervision
- Excellent time management
- Customer service
- Hands on with elderly and kids
- Microsoft Software Systems
- Stock organization
- Cash handling
- Employee training
- Effective communication
- Problem solving
- Workplace cleanliness
- Order fulfillment
- Shipment processing
- Venipuncture techniques
- Critical thinking
- Venipuncture
- Specimen preparation
- Infection control
- Order of draw
- Butterfly needle technique
Certifications
- Phlebotomy Technician
References
Available upon request
Timeline
Associate
Amazon
04.2025 - Current
Team Member
Tropical Smoothie
11.2023 - 11.2024
Team Member
Wegmans Food Market
11.2021 - 11.2024
MD State High School Diploma -
Patterson High School