RHODA AGYEMANG
Halethorpe
Summary
Proven Dental Assistant with extensive experience at Giannini & Gray Dental Partners, adept in dental radiography and patient education. Skilled in enhancing dentist efficiency and patient satisfaction through expert chairside assistance and effective communication. Committed to maintaining high health and safety standards, demonstrated by successful inventory management and sterilization protocols. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Assistant
Giannini & Gray Dental Partners
09.2019 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for crowns and fillings procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Trimmed models, made trays/temps and OSHA prescribed sterilization
- Take X-ray and photos, edit it and process it for the doctor
Dental Assistant
Capital Dental Center
08.2018 - 06.2019
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Assist the doctor with Extractions and implant placement
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Facilitated effective communication between dentists and non-English speaking patients using bilingual skills when needed.
- Aided in the creation of custom dental appliances such as mouthguards or retainers by taking precise impressions of patients'' teeth.
- Maintained professional development through ongoing continuing education courses in dental assisting techniques.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Adjust Night Guard and clean it, polish removable appliance
- Establishing shade, pumice, etch, prime, adhesive applied
- Polish patient teeth after prophy
- Keep the dental lab organized and stocked
- Assist in implant cases and ordering implant parts
Dental Assistant
Aesthetic And Family Dentistry Of Washington DC
03.2015 - 05.2018
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Take X-ray, FMX and take oral photographs
- Orthodontic / Invisalign
- Take impression for a Night Guard
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Make temporary crowns and bridges and polish them
- Ordering the supplies supporting best saving, thus lowering office overhead
- Assist with Cerec crowns
- Takes off old ties and put on new ties on braces
- Took dental images following strict patient protection rules, applying lead aprons.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Aided in the development of staff training materials, fostering a cohesive team environment focused on continuous improvement.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Prepared patient X-rays and images for review by dentist.
- Monitored patient comfort and safety during dental procedures.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Designed dental report card to explain patient dental health status and treatment plans.
Dental Assistant
Hoffman Dental Group
08.2013 - 02.2015
- Designed dental report card to explain patient dental health status and treatment plans.
- Verified patient insurance eligibility and benefits.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Exposed, developed and mounted dental x-rays.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared patient X-rays and images for review by dentist.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Take developed and moved X-ray
- Make temporary crowns and bridges
- Applied fluoride on patient teeth and give instruction.
- Hand instrument and materials to the dentist
- Remove excess cement on crowns and bridges.
- Monitored patient comfort and safety during dental procedures.
- Served as a liaison between the dentist''s office and local schools/community organizations creating awareness about oral healthcare.
- Promoted ongoing professional development by attending industry conferences, seminars, workshops.
- Implemented educational programs within the practice that emphasized preventative care strategies for patients.
- Prepared and sterilized instruments and materials for use by dentists.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
Education
Associate of Science - Science
Holy Child Girls
Accra, GhanaDental Assisting
MITH
Lorton, VA06.2011
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Treatment room setup
- X-Ray Processing
- Professionalism and Etiquette
- Dental terminology knowledge
- Impression Taking Skills
- Oral hygiene education
- Patient Education
- Dental Material Handling
- Treatment Room Breakdown
- OSHA Regulations Knowledge
- Dental records
- Pediatric dental care
- Medical Records Management
- Data confidentiality measures
- Patient Record Maintenance
- Patient Counseling
- Oral Surgery
- Dental impression specialist
- Local anesthetic proficiency
- Certified in CPR/AED
- Teamwork and Collaboration
- Customer Service
- Autoclave Operation
- Fluoride Treatments
- Crown and Bridge Construction
- Teeth Cleaning
- Oral Hygiene
- Inventory Replenishment
- Oral Hygiene Techniques
- Sealant Application
- Document Management
- Advising and Educating Patients
- Knowledgeable in Dentrix, Open Dental, Eaglesoft, Oryx software
- Sanitation protocols
- Patient intake procedures
- Orthodontic assistance experience
- Periodontal treatment support
- Restorative procedures
- Patient Relations
- Restorative Dentistry
- Continuing Education Commitment
- Appointment scheduling efficiency
Certification
- RDA - Registered Dental Assistant
- Certified Dental Assistant
Timeline
Dental Assistant
Giannini & Gray Dental Partners
09.2019 - Current
Dental Assistant
Capital Dental Center
08.2018 - 06.2019
Dental Assistant
Aesthetic And Family Dentistry Of Washington DC
03.2015 - 05.2018
Dental Assistant
Hoffman Dental Group
08.2013 - 02.2015
Associate of Science - Science
Holy Child Girls
Dental Assisting
MITH
- RDA - Registered Dental Assistant
- Certified Dental Assistant
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