Rhonda Daye
Bushwood
Summary
Results-driven Care Coordinator with a proven track record in case management and patient advocacy. Expertise in documentation proficiency and multidisciplinary team collaboration, dedicated to enhancing patient outcomes through effective care coordination.
Compassionate Care Coordinator specializing in client care plan coordination and patient education. Strong organizational skills and experience in optimizing resource allocation, committed to improving communication among healthcare providers to enhance patient satisfaction and well-being.
Overview
6
6
years of professional experience
Work History
Care Coordinator
Visiting Angels Home Care
12.2025 - Current
- Coordinated client care plans to ensure quality service delivery and client satisfaction.
- Assisted in scheduling caregiver visits, optimizing resource allocation for effective support.
- Communicated with families to address concerns and provide updates on care progress.
- Documented patient information and care activities using electronic health record systems.
- Collaborated with healthcare professionals to promote integrated care strategies for clients.
Care Coordinator
Interim Healthcare Agency
10.2020 - 11.2025
- Monitored client well-being, identifying changes that required immediate attention or intervention.
- Conducted initial assessments to determine individual client needs and preferences for services.
- Facilitated training sessions for new caregivers on company policies and best practices in home care.
- Used company software and databases to maintain records of services performed and patient conditions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Care Coordinator
The Arc Of Southern Md
02.2020 - 11.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
Education
High School Diploma -
Leonardtown High School
Leonardtown, MDSkills
- Case management
- Documentation
- Patient education
- Organizational skills
- Patient advocacy
- Documentation proficiency
- Multidisciplinary team collaboration
Timeline
Care Coordinator
Visiting Angels Home Care
12.2025 - Current
Care Coordinator
Interim Healthcare Agency
10.2020 - 11.2025
Care Coordinator
The Arc Of Southern Md
02.2020 - 11.2022
High School Diploma -
Leonardtown High School