Rian Hilliard
Laurel
Summary
Dedicated Route Sales Support Driver skilled in optimizing delivery efficiency and ensuring customer satisfaction. Maintains a flawless driving record while performing routine vehicle inspections and managing accurate delivery documentation. Collaborates effectively with teams to enhance inventory management and route logistics.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Route Sales Support Driver
Vestis Uniform and Workplace Supplier
Laurel
04.2024 - Current
- Delivered uniforms and workplace supplies to various locations, ensuring timely and accurate distribution.
- Communicated with clients to confirm delivery schedules and address specific needs, enhancing customer satisfaction.
- Assisted in loading and unloading supplies at multiple sites, streamlining delivery processes and improving turnaround times.
- Ensured compliance with safety regulations during transportation tasks.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Conducted routine maintenance checks on delivery vehicles to ensure reliability.
- Maintained accurate records of deliveries and vehicle inspections.
- Collaborated with warehouse staff to coordinate inventory management processes.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Documented daily mileage, gas, and other data.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
Delivery Driver (Contractor)
FedEx Ground
Beltsville
12.2022 - 11.2023
- Picked up and delivered packages to designated locations, ensuring on-time delivery and customer satisfaction
- Made daily deliveries to local residences and businesses
- Checked in at FedEx terminal for vehicle and package retrieval to ensure timely departures
- Loaded and Unloaded packages from the truck
- Executed scanning and logging of packages for inventory tracking to maintain accurate shipment records
Driver Street Sweeper
Sweeping Corporation of America
Annapolis
10.2022 - 02.2023
- Operated Broom Sweeper Truck, delivering efficient service to clients on designated routes
- Cleared debris including broken pavement, asphalt, concrete millings, mud, and building materials, ensuring clean and safe roadways
- Inspected Broom Sweeper before and after each trip
- Assessed assigned routes and sought clarification to optimize service delivery
- Completed all assigned jobs in a timely manner while maintaining quality of work
Apartment Maintenance Technician
Ashton Green Apartments
Columbia
05.2021 - 10.2022
- Executed regular inspections of units, buildings, and common areas, addressing minor and ticketed repairs to enhance living conditions
- Supported Maintenance Supervisor by executing maintenance tasks efficiently, contributing to timely upkeep of property
- Followed up on service requests to assure the highest quality of customer satisfaction
- Contributed to community maintenance and improvement plans, aiding in the overall enhancement of property appeal
- Applied touch-up paint to apartments and outside areas
Delivery Driver
Solid Rock Transportation
Bladensburg
02.2020 - 11.2020
- Loaded and unloaded clients and passengers onto and off vehicles, ensuring timely and safe transport.
- Identified and navigated the most practical routes while maintaining composure in high-pressure situations.
- Interpreted maps in an ethical and efficient manner, ensuring clients could arrive at their destinations on time
- Communicated effectively with passengers regarding routes and schedules, enhancing overall customer satisfaction.
- Secured wheelchairs and scooters and guided passengers from cars to portal points.
Custodian/Janitor
SeVerna on K Apartments
Washington
09.2019 - 01.2020
- Cleaned all designated restrooms and disinfected daily, ensuring soap dispensers and paper towels are filled
- Cleaned assigned areas daily, ensuring cleanliness and hygiene standards were met
- Cleaned and maintained furniture in designated areas, enhancing overall appearance and comfort
- Maintained stock of cleaning supplies and consumables in custodial closets, ensuring availability for daily tasks
- Reported all necessary repairs to the maintenance supervisor
Barber/Stylist
Fresh Styllz Family Barber Salon
Bladensburg
12.2009 - 01.2015
- Operated cutting and shaving equipment with precision to ensure client satisfaction
- Hands-on experience using a variety of cutters to cut a wide variety of hair types and styles
- Provided clients with personalized style recommendations by presenting visual options of various haircuts
- Built lasting professional relationships with clients to enhance loyalty and repeat business
- Retained client records and payment details in a computer database
Education
High School Diploma -
Northwestern High School
Laurel, MD01-2006
CDL Permit Training -
Best CDL
Laurel, MDSkills
- CDL certification
- DOT compliance
- Safety compliance
- Defensive driving
- Delivery pickup
- Cargo handling
- Load monitoring
- Route planning
- Route optimization
- Map reading
- Daily logs
- Route logs
- Time management
- Punctuality
- Customer rapport
Certification
- Section 608 Technician Certification, 2021
- MMHA Service Training Apprenticeship, 2021
- Forklift Certification, 2024
- MDOT certified
References
Available upon request.
Timeline
Route Sales Support Driver
Vestis Uniform and Workplace Supplier
04.2024 - Current
Delivery Driver (Contractor)
FedEx Ground
12.2022 - 11.2023
Driver Street Sweeper
Sweeping Corporation of America
10.2022 - 02.2023
Apartment Maintenance Technician
Ashton Green Apartments
05.2021 - 10.2022
Delivery Driver
Solid Rock Transportation
02.2020 - 11.2020
Custodian/Janitor
SeVerna on K Apartments
09.2019 - 01.2020
Barber/Stylist
Fresh Styllz Family Barber Salon
12.2009 - 01.2015
High School Diploma -
Northwestern High School
CDL Permit Training -
Best CDL