Ricardo Lui
Parkville
Summary
Dynamic server with a strong background in customer service and team collaboration. Proven ability to enhance customer experiences and manage order processing effectively in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Burgerbros/ Pho Dat Thanh / Akira Ramen / Nohara
Towson
06.2022 - 01.2026
- Provided excellent customer service in fast-paced dining environments.
- Managed cash register and processed payments efficiently at peak hours.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Sales Associate
Rhino Shield
Towson
05.2025 - 08.2025
- Guided customers in product selection, enhancing their shopping experience with detailed information.
- Assisted customers in selecting suitable products and services for their needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Organized merchandise displays and arranged promotional materials to attract customer attention and drive sales.
- Managed inventory levels and organized stock to ensure availability.
Education
Bachelor of Science - Mechanical Engineering
The Community College of Baltimore County
Essex05-2029
Skills
- Customer service
- Team collaboration
- Problem solving
- Order management
- Project management
- Equipment maintenance
- Data analysis
Languages
Cantonese
Limited
Affiliations
- Volunteer, CCGN - Great Neck, NY (2019-2022)
Timeline
Sales Associate
Rhino Shield
05.2025 - 08.2025
Restaurant Server
Burgerbros/ Pho Dat Thanh / Akira Ramen / Nohara
06.2022 - 01.2026
Bachelor of Science - Mechanical Engineering
The Community College of Baltimore County