RICCY CASTILLO

• Created a welcoming and inclusive environment for high-end clientele. Matched customer needs with expert business acumen and thorough knowledge of all products on offer.
• Promptly created drinks, gift boxes, while completing sales. Ensured that high standards of visual presentation for both drinks and merchandise were met. Collaborated with team to delegate tasks.
• Adhered to opening and closing operating procedures. Cleaned facilities to make sure environment reflected high-level brand. Accurately handled closing registers, depositing cash, and notifying management for any irregularities when counting end-of-day drawer.

I created more knowledge about customer service experiences ,orders to making it .

Ensured that all facilities were clean and also presentable for welcoming customers.

• Provided customers with excellent knowledge of merchandise to meet their needs. Listened to questions and concerns while seeking ways to match what they were looking for with what was on offer.
• Promptly rung up customers with friendly and efficient service. Accurately handled exchange of tender for merchandise. Made sure that high-volume traffic didn't interfere with quality of service.
• Maintained facilities of Kensington Market with an eye for presentation to reflect quality of product and service. Cleaned and moped venue to create an environment where customers want to shop.

• Provided swift and attentive service to customers in fast-paced, highly demanding environment.
• Ensured that all facilities were clean and presentable throughout shift to ensure maximum customer satisfaction. Trained and oversaw new hires. Instructed them on restaurant's guidelines Ensured that cleanliness standards were being met. Promptly addressed any unexpected instances of spills.
• Followed up with customers to ensure excellent dining experience. Relayed questions and feedback as necessary to kitchen staff. Followed through with customers to address any concerns.