Richard Fuentes Jr
Baltimore
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Training and Compliance Manager
Cintas FAS
10.2024 - Current
- Prepared and presented comprehensive reports and forecasts to upper management and audit team, covering issues and recommendations.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
- Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies.
- Monitored key KPIs and prepared evaluations, assessments, and reports.
Training and Compliance Instructor
Cintas FAS
03.2023 - 10.2024
- Evaluated, revised, and delivered lesson plans and course content to achieve student-centered learning.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Sales Service Representative
Cintas FAS
06.2022 - 03.2023
- Managed and organized truck inventory levels
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Displayed products properly at customer sites and according to company specifications and policies.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Education
Bachelor of Science - Business Management
Ateneo De Manila University
Manila, PH05-2022
Skills
- Sales team training
- Project management
- Performance coaching
- Proficient in Salesforce
- Sales training facilitation
- Microsoft Excel
Certification
- OSHA 10 & 30
- AHA CPR & BLS Instructor
Languages
Filipino
Timeline
Training and Compliance Manager
Cintas FAS
10.2024 - Current
Training and Compliance Instructor
Cintas FAS
03.2023 - 10.2024
Sales Service Representative
Cintas FAS
06.2022 - 03.2023
Bachelor of Science - Business Management
Ateneo De Manila University