Summary
Overview
Work History
Education
Skills
Timeline
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Richard Rosensteel

Hagerstown, MD

Summary

Versatile and dynamic, with a proven track record at Clyde's Restaurant, excelling in mixology and outstanding customer service. Demonstrated ability to manage high-volume events and train staff, enhancing team efficiency and customer satisfaction. Skilled in financial oversight and adept at fostering positive customer experiences, consistently driving sales and operational success.

Overview

29
29
years of professional experience

Work History

Bartender

Clyde's Restaurant
02.2008 - 06.2022
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.

Realtor Assistant

Long & Foster
04.1993 - 09.2008


  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Developed and deployed marketing collateral to promote properties and drive sales.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Processed applications and paperwork in accordance with state and federal laws.
  • Proofread and edited documents for accuracy and grammar.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.

Education

Bachelor of Science - Architecture

University of Maryland, College Park
College Park, MD

Skills

  • Mixology
  • Bar restocking
  • Safe service compliance
  • Health codes compliance
  • Outstanding customer service
  • Staff management
  • Team training and development
  • Financial records oversight
  • Customer service expertise
  • Clear and effective communication

Timeline

Bartender

Clyde's Restaurant
02.2008 - 06.2022

Realtor Assistant

Long & Foster
04.1993 - 09.2008

Bachelor of Science - Architecture

University of Maryland, College Park
Richard Rosensteel