RICHARD VILLANUEVA
Baltimore
Summary
Proven track record in high-stakes environments, from managing security and emergency responses as a Military Police Officer in the United States Marine Corps to enhancing customer service and operational efficiency at McDonald's. Expert in weapons handling and critical thinking, I excel in roles requiring quick decision-making and effective communication. Extraordinary leader and problem solver looking to transition from successful career in military to Civilian law enforcement. Calm under pressure with superior time management and conflict resolution skills.
Overview
7
7
years of professional experience
Work History
Military Police Officer
United States Marine Corps
02.2024 - Current
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
Fast Food Crew Trainer
McDonald's Restaurant
04.2021 - 10.2023
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
- Train new members on how the store operates and preparing food.
Sales Associate
Washington Post Company
03.2017 - 08.2019
- Signed people up for the Washington Post new paper
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with company policy.
Skills
- Weapons Handling
- Self-defense training
- Crime scene management
- Weapons training
- Conflict de-escalation
- Law Enforcement
- Security assessments
- Traffic patrol
- Emergency Response
- Cleanliness standards
- Customer Feedback Analysis
- Critical Thinking
- Public Speaking
Languages
Spanish
Native or Bilingual
Timeline
Military Police Officer
United States Marine Corps
02.2024 - Current
Fast Food Crew Trainer
McDonald's Restaurant
04.2021 - 10.2023
Sales Associate
Washington Post Company
03.2017 - 08.2019
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