Richard Wright
Glen Burnie,MD
Summary
Experienced Retail Store Manager with a multi-store background offering proven history of success in retail store management. Organized and analytical problem solver skilled in resolving the ever changing challenges to meet business needs. Forward thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
31
31
years of professional experience
Work History
Delivery Associate
Got Your Six Delivery Services LLC
10.2023 - Current
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Enhanced delivery efficiency by optimizing route planning and time management.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Streamlined package handling by organizing parcels for efficient loading and unloading.
- Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
Store Manager
Dollar General
04.2023 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Retail Store
Walgreens
08.2008 - 12.2022
- Managed store organization, maintenance and purchasing functions including vendor sourcing.
- Managed a high volume store that consistently generated $25 mil in overall sales annually.
- Managed a staff ranging from 25 to 60 team members.
- Trained team members in successful strategies to meet operational and sales targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products. Consistently led district in NPS %.
- Managed inventory control processes. Modeled a door to floor mentality to control costs and maintain sales floor levels to meet customer needs. Limited excess inventory thus freeing up capital.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance. Active in setting up and conducting job fairs.
- Reduced shrinkage 20% by closely monitoring inventory and security procedures. Well versed in all forms of asset protection and has developed a strong partnership with local law enforcement.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
Backroom Captain
Target
07.2003 - 08.2008
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Responsible for hiring and training of all seasonal freight flow team members. (Ranging from 45-80 additional team members)
Petty Officer First Class
United States Navy
08.1993 - 07.2003
- Mentored and supervised 30 personnel within unit, providing positive guidance for professional and personal development.
- Handled administrative requirements, maintained records and submitted operational reports.
- Prepared and delivered investigative reports and briefings.
- Inspected and maintained as lead technician a $15 mil, sonar system and torpedo delivery systems.
- Conducted regular performance evaluations to identify areas for improvement and implement necessary changes.
- Ensured compliance with all applicable regulations, policies, and procedures pertaining to unit operations and activities.
Education
Bachelor of Science - Business Management
Saint Leo University
Saint Leo, FL03.2003
Skills
- Sales Leadership
- Sales Tracking
- Supplier Monitoring
- Coaching and Mentoring
- Constructive Feedback
- Profit and Loss Control
- Financial Statement Review
- Asset Protection
- Performance Management
Timeline
Delivery Associate
Got Your Six Delivery Services LLC
10.2023 - Current
Store Manager
Dollar General
04.2023 - 10.2023
Retail Store
Walgreens
08.2008 - 12.2022
Backroom Captain
Target
07.2003 - 08.2008
Petty Officer First Class
United States Navy
08.1993 - 07.2003
Bachelor of Science - Business Management
Saint Leo University
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