Richaun Murchison

• Answered telephones, directed calls, and took messages.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Scheduled meetings and coordinated materials to be distributed to attendees.
• Typed, formatted and edited correspondence and other documents.
• Prepared new files according to company needs and schedules.
• Developed positive relationships with customers through friendly interactions.
• Supervised driver dispatching, route planning, and vehicle tracking for driving team.
• Process payroll for employees, ensuring accuracy and compliance with regulations.
• Review and verify timecards, resolving discrepancies to maintain payroll integrity.

• Ensured 100% compliance with safety protocols, contributing to a flawless safety record.
• Proactively identified and reported equipment malfunctions, reducing downtime by 15%.
• Achieved a 95% on-time task completion rate, meeting production deadlines consistently.
• Delivered door-to-door customer assistance, improving rider satisfaction scores by 20%.

• Disposed of hazardous materials per company standards, maintaining a 100% regulatory compliance rate.

• Optimized inventory management, reducing cleaning supply shortages by 30%.

• Maintained a clean and organized workspace, increasing operational efficiency by 25%.

• Completed daily cleaning tasks, enhancing cleanliness ratings by 40% in serviced areas.

• Delivered packages with a 99% on-time rate, earning customer service commendations.
• Reduced delivery errors by 20% through accurate address verification and route planning.
• Leveraged GPS technology to streamline delivery routes, improving time efficiency by 15%.
• Managed vehicle loading and unloading with zero package loss or damage incidents.

• Processed over 200 transactions daily with a 99.8% accuracy rate
• Enhanced customer checkout experience, reducing wait times by 10%.
• Maintained compliance with store cleanliness standards, leading to improved customer feedback scores.

• Delivered an average of 1,000 mail items daily with a 98% on-time performance record.
• Improved route efficiency by 20% through optimized delivery planning.
• Provided exceptional customer service, increasing satisfaction ratings by 15%.
• Ensured vehicle safety and cleanliness, adhering to all DOT regulations without violations.

• Monitored student behavior, achieving a 100% safety compliance record.
• Assisted disabled students during boarding/exiting, improving accessibility by 30%.
• Documented and reported maintenance issues promptly, reducing downtime by 20%.
• Operated wheelchair lifts with precision, ensuring safe and efficient transport.

• Delivered prompt and accurate service to 50+ customers daily, boosting repeat patronage by 15%.
• Managed large groups during peak hours, achieving a 95% satisfaction rate.
• Ensured order accuracy and collaborated with kitchen staff, reducing order errors by 20%.
• Consistently exceeded service speed benchmarks, enhancing overall dining experiences.