Resourceful Patient Account Representative focused on patient care and customer service. Friendly and adaptable professional. Demonstrated abilities to resolve even the toughest challenges.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
Work History
Costumer service
Flik International
Sterling
04.2025 - Current
Provided customer service to ensure satisfaction.
Provide excellent customer service when interacting with guests.
Provided quality customer service with a friendly attitude.
Developed processes for customer service operations to ensure consistency in customer service delivery.
Maintenance, housekeeping, conference service work
Compass Group USA
Washington
05.2014 - 06.2019
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Medical Assistant
Wheaton, Md
Skills
Customer service
Process improvement
Conflict resolution
Quality assurance
Timeline
Costumer service
Flik International
04.2025 - Current
Maintenance, housekeeping, conference service work