Summary
Overview
Work History
Education
Skills
Timeline
Generic

RIHANAT MUSA

Curtis Bay

Summary

Driven Quality Assurance Analyst | Expert in Data Strategy, Documentation Control & Compliance

Proven QA professional with 7+ years of experience driving operational excellence and data-driven decision-making across Quality Assurance and Business Intelligence teams. Currently contracted and supporting Documentation Control QA/QC. I bring a rare blend of analytical precision, cross-functional collaboration, and regulatory compliance expertise. Skilled in Tableau, Excel, TrackWise, and advanced data visualization, I turn complex data into actionable insights. Known for meticulous document tracking, CGMP knowledge, and a sharp eye for compliance, I consistently support high-impact business outcomes.

Energetic, solutions-focused, and detail-obsessed, I bring passion, positivity, and performance to every team I join. Ready to deliver quality results and elevate standards from day one.

Overview

6
6
years of professional experience

Work History

Quality Assurance Specialist - Document Control

PII, A JABIL COMPANY
05.2025 - Current
  • Pharmaceutical/Biotech Industry | CGMP Environment
  • Ensuring compliance with cGMP standards and internal SOPs across document control, batch release, process quality, and quality systems functions.
  • Issues protocol documents, batch records, QA controlled forms, raw material files and essential SOP.
  • Reviewing and managing GMP-related documentation to ensure accuracy, completeness, and alignment with regulatory and company standards.
  • Maintaining oversight of document workflows, prints logbooks, manages formatting of QA forms, tracking timelines and escalating compliance issues as needed.
  • Supporting cross-functional teams by preparing technical reports and tracking quality metrics to aid in decision-making and continuous improvement.
  • Collaborating with stakeholders, clients and QA Group to maintain document integrity and ensure adherence to regulatory expectations.


Founder

Omo Ilu
07.2023 - Current
  • Coordinates and plan large events to develop and implement data-driven solutions that improved operational efficiency and decision-making processes.
  • Works with stakeholders to identify key performance indicators and develop dashboards that provide actionable insights for Yoruba artists providers.
  • Participated in the design and implementation of data governance frameworks to ensure data quality, security, and compliance with cultural landmarks.

Deal Desk Auditor/Analyst

Instructure
06.2024 - 06.2025
  • Conducted data migration and performed thorough audits of deal desk operations to ensure data integrity.
  • Reviewed contracts and facilitated the closing of deals valued at up to $800,000, ensuring compliance and strategic alignment.
  • Analyzed datasets of up to 900 records, uncovering actionable insights that informed strategic decision-making for deals and contract renewals.
  • Partnered with up to 10 stakeholders per deal, fostering collaboration and alignment to drive successful outcomes.
  • Leveraged data analysis tools such as Tableau, Slack, and Excel to generate insights and effectively communicate findings to cross-functional teams.
  • Transferred to Instructure’s Deal Desk team to support urgent business needs, performing audits on over $10 million in school-related deals, including transcripts, instructional materials, and platform subscriptions.
  • Ensured accuracy and compliance by verifying alignment between contract terms, purchase orders, and internal systems, supporting data integrity and seamless order fulfillment for educational institutions.

Associate Specialist – Supplier Quality Management Systems

MERCK INC
01.2025 - 05.2025
  • Update TrackWise with supplier responses and supporting evidence, effectively managing documentation and ensuring compliance with established protocols.
  • Establish extension due dates and create actionable items for additional evidence required, adhering to the SOP procedures to enhance process efficiency.
  • Monitoring and tracking timelines and due dates for supplier responses utilizing Merck’s audit database, TrackWise, and MS Excel, ensuring timely follow-ups and compliance with audit timelines.
  • Managing and facilitating follow-up communications with external suppliers through Microsoft Office email, enhancing relationships and ensuring clarity in requests for responses and evidence.
  • Assisting with batch record review and approval processes, maintaining document control systems and ensuring adherence to document management procedures.
  • Develops effective email communication strategies to improve engagement with external suppliers, contributing to a more organized and responsive audit process.

Jr. Data Analyst

GOLDEN REALM INC.
12.2019 - 12.2022
  • Collaborated with cross-functional teams to develop and implement data-driven solutions that improved operational efficiency and decision making across the organization.
  • Worked with stakeholders to gather requirements, analyze data, and provide insights that drove strategic initiatives and informed business decisions.
  • Participated in the development and maintenance of dashboards and reports, ensuring data accuracy, reliability, and timely delivery to end-users.
  • Contributed to the design and implementation of data models, data pipelines, and ETL processes to support analytics and reporting needs.

Education

Bachelor of Science - Data Analytics, Quality Assurance & Pharmaceutical Ed.

YEAR UP UNITED
Wilmington, DE
08-2025

Bachelor of Science - Computer Science (Data Analytics)

WILMINGTON UNIVERSITY
Wilmington, DE
08-2025

Associate degree - Health Concentration

PRINCE GEORGE'S COMMUNITY COLLEGE
Largo, MD
12.2021

Skills

  • Proficient in Calendly, Excel, Canva, Google Analytics, Dropbox, Asana, Google Workspace, Jira, Microsoft Office 365, Power BI, Microsoft Power Query, Microsoft Power BI, Tableau, Sharepoint, Master Control, Power Apps, Trackwise, SQL, Slack, Salesforce and Zoom
  • Bilingual in Spanish & Yoruba
  • Problem-solving skills
  • Analytical thinking
  • Quality assurance
  • Documentation and reporting
  • Quality system implementation
  • Regulatory compliance
  • Public speaking
  • Audit reports
  • Attention to detail
  • Documentation
  • Adaptability and flexibility
  • QMS

Timeline

Quality Assurance Specialist - Document Control

PII, A JABIL COMPANY
05.2025 - Current

Associate Specialist – Supplier Quality Management Systems

MERCK INC
01.2025 - 05.2025

Deal Desk Auditor/Analyst

Instructure
06.2024 - 06.2025

Founder

Omo Ilu
07.2023 - Current

Jr. Data Analyst

GOLDEN REALM INC.
12.2019 - 12.2022

Associate degree - Health Concentration

PRINCE GEORGE'S COMMUNITY COLLEGE

Bachelor of Science - Data Analytics, Quality Assurance & Pharmaceutical Ed.

YEAR UP UNITED

Bachelor of Science - Computer Science (Data Analytics)

WILMINGTON UNIVERSITY

Similar Profiles

CREATE PROFILE
RIHANAT MUSA