Summary
Overview
Work History
Education
Skills
Field of Study
Timeline
Generic

Riley Lechner

Monkton

Summary

Proactive and personable, with a history of enhancing customer satisfaction at my previous and current jobs through strong communication and emotional intelligence. Skilled in maintaining clean, welcoming environments and adept at space utilization, I excel in high-pressure situations, ensuring efficiency and positive experiences. Demonstrates confidence and the ability to forge strong interpersonal relationships.

Overview

4
4
years of professional experience

Work History

Bag Boy

Hayfields Country Club
05.2023 - Current
  • Implemented proper bagging techniques to maximize space utilization within bags
  • Helped members with setting up their bags on golf Karts
  • Keep members gold clubs clean
  • Clean golf karts and set them up for guests
  • Help to maintain the Golf range

Front of House Employee

Chick-fil-A
05.2021 - 01.2023
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

High School Diploma -

Pennsylvania State University
University Park, PA

Skills

    Strong communication skills

    Really strong emotional intelligence

    Confidence

    Good at making interpersonal relationships

Field of Study

I am majoring in telecommunications and media industries at Penn State University. Through this major i have taken several media and telecom courses. I am progressing through the telecom course path and hope to pursue a career in media industries after earning my degree. 

Timeline

Bag Boy

Hayfields Country Club
05.2023 - Current

Front of House Employee

Chick-fil-A
05.2021 - 01.2023

High School Diploma -

Pennsylvania State University
Riley Lechner