River Panameno
College Park
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, including taking on added responsibilities to meet team goals. Pursues every opportunity to support team members and proactively address issues, communicate and perform customer service duties with outstanding quality. Thrives in inclusive, personality-positive teams that welcome diverse perspectives and authentic self-expression.
Overview
1
1
year of professional experience
Work History
Barista
Dolcezza Gelato
04.2022 - 01.2023
- Performed multiple employee roles simultaneously, excelling in each task even if shifts in work style were rapid.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, merchandise, food handling, and how to operate work machinery.
- Cleaned counters, machines, utensils, and seating areas daily.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Barista
Starbucks
10.2021 - 04.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers to promote a fun and positive environment.
- Efficiently and effectively handled a large queue of work tasks during hectic periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
High School Diploma -
Parkdale High School
06-2021
Skills
- Proactive in identifying and filling gaps to ensure team success
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- POS cashier system operation
Languages
Spanish
Limited Working
Interests
- Halloween & horror enthusiast; drawn to spooky/witchy/gothic aesthetics, literature, and art
- DJ-in-training; learning mixing/beat-matching as a side passion
Timeline
Barista
Dolcezza Gelato
04.2022 - 01.2023
Barista
Starbucks
10.2021 - 04.2022
High School Diploma -
Parkdale High School
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