ROBERT E. MCGRAIN
Jarrettsville
Summary
Dynamic Executive with a strong track record in sales, business development, and operations. Proven success in enhancing market presence through strategic partnerships and comprehensive growth plans, consistently achieving revenue targets in competitive environments.
Overview
25
25
years of professional experience
Work History
Regional President
Accelerent
Baltimore
03.2020 - Current
- Developed strategic partnerships that expanded market presence and attracted new clients.
- Developed and implemented strategies to increase customer base and revenue growth.
- Developed growth plans by identifying key clients, key targets, and priority service lines.
- Built relationships with clients, partners, and vendors that facilitated successful collaborations.
- Coordinated networking events that increased brand visibility and strengthened industry connections.
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
- Maintained a database of contacts from prospective clients for future follow-ups.
Group Truck Manager (Executive Level)
ENTERPRISE HOLDINGS, INC.
Baltimore
01.2007 - Current
- Pioneered Truck Rental Division as new business unit in the Maryland market. Organically grew customer profile to $20M in annual revenues and $7M in annual net income. Implemented strategic plans and training to engage employees to cultivate market for top results in areas of customer experience, fleet growth, and profitability.
- Led sales team to 3K+ account closures, consistently meeting or exceeded annual forecast goals.
- Set parameters, including financial projections / fleet forecast, for 6 new locations with each site achieving profitability within 60 days of inception.
- Defined key performance indicators and developed corresponding sales strategy in fact-finding, closing presentation, and account maintenance to support initiative.
- Launched new telematics strategy resulting in $500K of additional revenue, which improved customer experience with technologically enhanced tracking of fleet.
- Executed plans to advance growth by partnering with other mobility department heads to outperform company in utilization and external sales efficiency, leading to 22% year over year growth.
- Negotiated contracts with key partners, including Amazon DSP, World Trade Logistics, Fed Ex, and USPS, resulting in over $3M annual revenue.
- Implemented customer experience strategy to include tracking of day to day operations and customer feedback leading business to company-wide elite status of 92% completely satisfied customers.
District Manager
ENTERPRISE HOLDINGS, INC.
01.2001 - 01.2007
- Orchestrated sales efforts, customer service, employee development, and overall P&L. Supervised 50 employees, including 7 Branch Managers. Oversaw $15M in inventory, annual revenue of $10M, and yearly net income of $3M.
- Implemented training and mentor programs at all levels to pursue promotional opportunities. Developed and managed market staffing strategy, including hiring and interviewing.
- Employed engagement strategy to include strong mentoring, behavioral interviewing processes, monthly development meetings and recognition plans, leading to 10% retention improvement.
- Took underperforming district to top performance in customer service, growth, and profits, ranking in the top 10% of Northeast territory of 125 districts in 11 states.
- Negotiated first on site Geico RX program streamlining repair / rental process resulting in 75% insurance replacement increase.
- Cultivated first regional strategy with business to business sales to hotels, leading to first room & ride package for hotel customers resulting in 14% corporate growth.
Education
Bachelor of Science (BS) - Political Science
Frostburg State University
Frostburg, MDSkills
- Sales & Business Development
- Account Management
- Sales Management
- Revenue growth
- Pricing strategy
- Marketing strategy
- Brand Management
- Project Management
- Strategic planning
- Senior Leadership
- Talent development
- Relationship management
- Customer service
- Goal-oriented growth
- Competitive
Websites
Volunteer Experience
- Leadership Giver, United Way of Central Maryland, 01/01/12-01/01/19
- Mentor / Executive Coach, Enterprise Female Leadership Resource Group, 01/01/12, 01/01/19
- Member - Board of Directors, Better Business Bureau of Central Maryland 2025-present
Professional Development
- Board Member - Enterprise North American Diversity - Career / Family Focus Group, 01/01/10, 01/01/13
- Open Minds Opened Doors - Diversity and Inclusion Training
- Enterprise Truck Rental Leadership Council, 01/01/12, 01/01/17
- Executive Board of Directors, Maryland Motor Truck Association, 01/01/16, Present
- Antitrust Awareness, 01/01/19
- Compliance and Ethics Training, 01/01/19
- Anti-Corruption Training, 01/01/19
- Global Privacy Data Governance and Information Security, 01/01/19
- Enterprise Political Action Committee Chairperson, 01/01/15, 01/01/19
Timeline
Regional President
Accelerent
03.2020 - Current
Group Truck Manager (Executive Level)
ENTERPRISE HOLDINGS, INC.
01.2007 - Current
District Manager
ENTERPRISE HOLDINGS, INC.
01.2001 - 01.2007
Bachelor of Science (BS) - Political Science
Frostburg State University