Robert E Winters Jr
Glen Burnie
Summary
Dynamic Security Operations & Administrative Specialist with extensive experience at the Department of Homeland Security. Expert in incident response and crisis management, ensuring compliance and operational integrity. Proven ability to mentor teams and enhance workflow efficiency, leveraging strong data organization skills and conflict resolution techniques to achieve safety objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Operations & Administrative Specialist
Department of Homeland Security
Baltimore
12.2025 - 03.2026
- Managed high-volume case records while ensuring compliance with security regulations.
- Coordinated secure operational processes to uphold safety protocols and enhance operational integrity.
- Conducted screenings to assess risk and eligibility factors.
- Maintained and audited sensitive records for accuracy and compliance.
- Prepared and reviewed documentation to support administrative processes.
- Collaborated with teams to facilitate efficient operations and streamline information sharing.
- Mentored junior staff to improve efficiency and workflow accuracy.
Detention Officer
Anne Arundel County Detention Center
Annapolis
02.2024 - 12.2025
- Conducted thorough searches and body scans to prevent contraband and enhance facility security.
- Monitored inmate behavior to identify and mitigate safety risks.
- Applied de-escalation techniques to manage conflicts and ensure safety.
- Enforced policies to maintain order in a controlled environment.
- Processed ten to fifteen detainees daily, ensuring efficient intake, classification, and release procedures.
- Maintained accurate records of inmate movements and incidents to support operational integrity.
Public Safety Officer
Johns Hopkins Hospital
Baltimore
02.2023 - 02.2024
- Responded to incidents using de-escalation and crisis intervention techniques.
- Monitored access control and weapons detection systems, ensuring a secure environment for all occupants.
- Conducted patrols to prevent theft, hazards, and policy violations.
- Collaborated with departments to identify safety risks, enhancing overall safety protocols.
- Delivered customer-focused security services, fostering trust and satisfaction among community members.
Armed Special Police Officer
Allied Universal Security Services
Washington
06.2022 - 02.2023
- Monitored surveillance systems and alarms, responding quickly to incidents and coordinating emergency responses.
- Conducted internal and external patrols to identify and mitigate potential security threats, enhancing overall safety and security posture.
- Inspected and maintained security equipment to ensure operational readiness, minimizing risks during security operations.
- Prepared detailed incident reports to ensure thorough compliance with regulations and support investigations.
Agent
Pinkerton
Alexandria
06.2022 - 02.2023
- Addressed workplace incidents, emergencies, and potential threats swiftly to minimize risk.
- Managed access control systems, surveillance monitoring, and perimeter security operations.
- Provided high-level security services for corporate clients, ensuring safety during events and protecting assets.
- Identified and escalated system vulnerabilities to improve overall security effectiveness.
- Recorded incidents and created comprehensive reports for operational and legal assessment.
Armed Special Police Officer
Security Assurance Management
Washington
12.2016 - 06.2022
- Maintained safety and order during high-profile events and emergencies, contributing to secure environments.
- Conducted regular patrols and monitored surveillance systems, proactively identifying and addressing potential risks.
- Supported crowd control and incident response during large-scale events, facilitating effective management of situations.
- Collaborated with law enforcement and emergency personnel during critical incidents.
- Maintained detailed documentation of incidents and observations for reporting and compliance.
Education
Associate's degree - Criminal Justice, Applied Science in Law Enforcement
Anne Arundel Community College
Arnold, MD05-2025
Bachelor's degree - Forensic Science, Cybersecurity
University of Baltimore
Baltimore, MD04-2026
Skills
- Incident response
- Threat analysis
- Crisis management
- Data organization
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- PowerPoint
- Microsoft Teams
- OneNote
- OneDrive
- Microsoft Edge
- Conflict resolution
- Security protocols
- De-escalation techniques
- Customer service
Certification
- Maryland Police and Correctional Training Commission Certified
- CPR & First Aid Certified (Adult & Child)
- Oleoresin Capsicum Certified
- Firearms Licensed (Maryland)
- Defensive Tactics & Restraint Techniques
- Crisis Intervention & De-escalation Training
Timeline
Security Operations & Administrative Specialist
Department of Homeland Security
12.2025 - 03.2026
Detention Officer
Anne Arundel County Detention Center
02.2024 - 12.2025
Public Safety Officer
Johns Hopkins Hospital
02.2023 - 02.2024
Armed Special Police Officer
Allied Universal Security Services
06.2022 - 02.2023
Agent
Pinkerton
06.2022 - 02.2023
Armed Special Police Officer
Security Assurance Management
12.2016 - 06.2022
Associate's degree - Criminal Justice, Applied Science in Law Enforcement
Anne Arundel Community College
Bachelor's degree - Forensic Science, Cybersecurity
University of Baltimore