Robert Guzman
Brooklyn
Summary
Detail-oriented warehouse associate known for strong problem-solving and effective communication skills. Experienced in forklift operation and safety protocols, contributing to a secure and efficient work environment.
Overview
6
6
years of professional experience
Work History
Sales clerk/Forklift Driver
Core and Main
Pineville
04.2023 - 06.2023
- Assisted customers with product selections and inquiries.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure product availability and display.
- Provided exceptional customer service by addressing concerns and feedback.
- Greeted customers and responded to inquiries in a professional manner.
- Responded to customer questions about products and services.
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Operated forklifts to transport materials safely within the warehouse environment.
Forklift Operator
Maryland Paper Company
Hagerstown
08.2021 - 02.2023
- Operated forklifts to transport materials within warehouse environments.
- Conducted routine inspections on equipment to ensure safety compliance.
- Collaborated with team members to optimize warehouse operations daily.
- Followed safety protocols to minimize workplace accidents and hazards.
- Organized warehouse layout to enhance accessibility and efficiency of materials.
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Transported material to correct locations and documented inventory changes.
- Communicated with supervisor and other warehouse staff to coordinate work.
cook
Freddie's Subs
Hagerstown
06.2021 - 01.2022
- Prepared sandwiches and salads following standard recipes and food safety guidelines.
- Operated kitchen equipment, including grills, slicers, and fryers efficiently.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Assisted in managing inventory by restocking ingredients and supplies as needed.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored food quality to ensure freshness and adherence to standards.
- Trained new staff on food preparation techniques and kitchen safety protocols.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Assembly Line Worker/Warehouse Worker
Conagra Brands
Hagerstown
03.2021 - 05.2021
- Operated assembly line equipment to ensure smooth production flow.
- Inspected products for quality and compliance with safety standards.
- Collaborated with team members to maintain efficient workflow on the line.
- Maintained cleanliness and organization of work area throughout shifts.
- Followed standardized work instructions for consistent product assembly.
- Reported production discrepancies to supervisors for immediate resolution.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Ensured work areas were kept clean and organized at all times.
- Followed standard operating procedures while performing tasks on the assembly line.
- Recognized defective material and reported issues to management.
- Verified accuracy of assembled parts before moving them down the line for further processing.
- Completed accurate assembly work by positioning and aligning components.
- Reported any safety hazards or defective parts encountered during assembly operations.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Used established assembly instructions to complete jobs.
Delivery Driver
Domino's Pizza
Hagerstown
08.2020 - 04.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Material Handler
Parker Plastics LLC
Hagerstown
06.2018 - 09.2020
- Organized inventory to maintain a clean and accessible workspace.
- Inspected materials for quality before distribution to production lines.
- Maintained accurate records of inventory movements and stock levels.
- Operated machinery for efficient handling of goods and materials.
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded shipments following safety protocols and guidelines.
Warehouse Associate
Home depot distribution center
Hagerstown
11.2017 - 05.2018
- Operated forklifts to move materials safely within the distribution center.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Assisted in loading and unloading freight from delivery trucks.
- Used pallet jacks to move items to and from warehouse locations.
- Maintained organization of inventory in designated storage areas.
- Collaborated with team members to fulfill customer orders efficiently.
- Followed safety protocols to ensure a secure working environment for all staff.
Education
High School Diploma -
John Jay High School
Brooklyn, NY06-1996
Skills
- Customer service
- Product knowledge
- Team collaboration
- Safety compliance
- Warehouse operations
- Forklift operation
- Problem solving
- Quality assurance
- Effective communication
- Time management
- Adaptability
- Sales promotions
Languages
English
Professional
Spanish
Professional
Timeline
Sales clerk/Forklift Driver
Core and Main
04.2023 - 06.2023
Forklift Operator
Maryland Paper Company
08.2021 - 02.2023
cook
Freddie's Subs
06.2021 - 01.2022
Assembly Line Worker/Warehouse Worker
Conagra Brands
03.2021 - 05.2021
Delivery Driver
Domino's Pizza
08.2020 - 04.2021
Material Handler
Parker Plastics LLC
06.2018 - 09.2020
Warehouse Associate
Home depot distribution center
11.2017 - 05.2018
High School Diploma -
John Jay High School