Robert McGriff

• Tested voting machines and election equipment to ensure operational readiness and accuracy.
• Troubleshot hardware and software issues during pre-election preparation.
• Documented testing procedures and equipment status reports.
• Assisted with setup, maintenance, and secure handling of election technology systems.

• Provide remote and on-site technical support for residential and small business clients.
• Diagnose and resolve hardware, software, and network issues across Windows, macOS, and mobile devices.
• Configure and troubleshoot home and small business networks (routers, Wi-Fi, VPNs, printers).
• Perform malware removal, system optimization, and data backup/recovery solutions.
• Assist users with email setup, cloud services (Microsoft 365, iCloud), and account security.
• Utilize remote tools to deliver efficient support while maintaining high customer satisfaction.
• Document service tickets, resolutions, and recurring issues to improve response time and service quality.

• Performed basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid.
• Inspected loads to ensure cargo was secure.
• Checked all load-related documentation for completeness and accuracy.
• Maintained logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
• Interacted with customers and stocked their coolers.

Military Experience United States Army

Specialist (E-4), Patriot Missile System Operator/Maintainer (MOS 14T)
Fort Bliss, Texas | Camp Carroll, South Korea
May 2016 – May 2022

• Operated and maintained high-value missile defense equipment and associated communications systems in both garrison and field environments.
• Operated and maintained Patriot Missile Defense Systems that supported national security missions.
• Facilitated deployment readiness exercises and overseas operations to ensure mission preparedness.
• Trained and mentored junior Soldiers on operational procedures, maintenance requirements, and safety standards, fostering a knowledgeable and capable team.
• Accounted for sensitive equipment and government property valued at millions of dollars.
• Demonstrated leadership, adaptability, and decision-making skills in fast-paced, high-pressure environments.