Robert Quade

Retail Store Manager

Dr Martens PLC

11.2017 - Current

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Optimized store displays and appearance via strategic merchandising.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
Managed store organization, maintenance, and purchasing functions.
Collaborated with upper management to develop strategic plans for store growth and expansion.
Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.