Robert Randall

While actively pursuing a new career opportunity, successfully delivered exceptional service and operational excellence across three high-volume establishments.

• Delivered outstanding customer service in fast-paced environments, ensuring guest satisfaction and repeat business.
• Prepared and served a wide range of cocktails, beer, and wine with speed and precision during peak hours.
• Managed cash and credit transactions, consistently balancing registers with 100% accuracy at shift end.
• Maintained a clean, organized bar area in compliance with health and safety standards.
• Upsold premium products and promoted daily specials, increasing beverage sales by 15%.
• Trained and mentored new staff on drink preparation, customer service, and POS systems.

• Directed machine operators to perform sediment and erosion construction to protect the environment from run off at sites owned by Developers and State Highway Administration as well as National Builders.
• Directed and coordinated up to 100 employees for job specific performance and execution.
• Took charge of scheduling and management of all maintenance and initial installation of all types of devices.
• Develop and implement plans that lead to improvement in work and project efficiency.
• Maintain open dialogue with customer requesting service to assure maximum performance.
• Prepare and present a daily, weekly, or monthly report outlining current and future objectives, trend analysis, and solutions for complex issues to senior staff and stakeholders to document milestones, accomplishments, setbacks, or solutions which may impact the company.

• Built and led a thriving construction business with a strong commitment to environmental stewardship and operational excellence.
• Spearheaded the installation of stormwater management systems for major builders and developers across the Washington, D.C. region, ensuring compliance and sustainability.
• Championed safety and quality by fostering a culture of accountability, conducting regular safety meetings, and mentoring teams for continuous improvement.
• Directed a workforce of 100+ employees, managing timekeeping, resolving workplace issues, and driving performance through coaching and development.
• Oversaw all aspects of project execution—from scheduling and equipment maintenance to milestone tracking—delivering projects valued between $100K and $1M on time and within budget.
• Implemented innovative life-cycle management strategies for heavy equipment and fleet vehicles, optimizing routes and reducing costs through data-driven decisions.
• Analyzed financial performance and developed strategic plans to increase profitability and enhance service delivery using advanced reporting tools.
• Maintained strong client relationships through open communication and a relentless focus on exceeding expectations.
• Ensured compliance with DOT regulations and environmental standards, reinforcing the company’s reputation for safety and reliability.

• Directed machine operators to perform sediment and erosion construction to protect the environment from run off at sites owned by Developers and State Highway Administration as well as National Builders.
• Directed and coordinated up to 100 employees for job specific performance and execution
• Took charge of scheduling and management of all maintenance and initial installation of all types of devices.

• Directed machine operators to perform sediment and erosion construction to protect the environment from run off at sites owned by Developers and State Highway Administration as well as National Builders.
• Directed and coordinated up to 100 employees for job specific performance and execution
• Took charge of scheduling and management of all maintenance and initial installation of all types of devices to include; Trucks, Excavators, sweepers, forklifts, skid steers, and Loaders , equipment rejuvenation plans, accountability, maintainability, and reliability.

• Installed cable lines to homes for service drilling under roads, driveways, and sidewalks
• Stem drilling with conduit installation
• Testing wire
• Locating underground utilities
• Excavate for open trenching
• Install conduit
• Set conjunction boxes
• Restoration when jobs are completed
• Scheduled routes for jobs
• Dug test pits for locating other utilities for crossing
• Drove combination DOT (Truck and Trailer)

• Managed daily bar operations, including employee scheduling, inventory control, and vendor orders to ensure a fully stocked and efficient bar.
• Delivered exceptional member and guest experiences through strong interpersonal and communication skills, fostering a welcoming environment for all patrons.
• Maintained composure and organization under pressure in a fast-paced setting, ensuring smooth service during peak hours and special events.
• Oversaw staff well-being and adherence to safety and service standards, promoting a positive and professional workplace culture.
• Certified in Techniques of Alcohol Management (TAM), ensuring compliance with responsible service practices.
• Developed strong short- and long-term memory skills for tracking orders and managing multiple priorities simultaneously.