Summary
Overview
Work History
Education
Skills
Timeline
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Robyn Alexander

Glen Burnie,MD

Summary

Experienced table games dealer with 5 years in casino industry. Excellent guest service skills, with proficiency in a variety of table games. Extensive background in guest service.

Overview

7
7
years of professional experience

Work History

Server

Victoria Gastro Pub
01.2024 - Current
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Table Games Dealer

Maryland Live Casino
01.2019 - 01.2024
  • Promote customer satisfaction by greeting guests in friendly and enthusiastic manner to encourage fun gameplay environment.
  • Monitor players during each hand to identify possible cheating or other unscrupulous behavior.
  • Maintained professional and welcoming atmosphere for players with excellent communication skills.
  • Inspect equipment and card decks prior to dealing and monitor individual players to verify adherence to rules and fair gameplay.
  • Maintain fast game pace by handling chips, cards, money and gaming equipment efficiently.

Server

Park Tavern
10.2017 - 01.2019
  • Welcome and serve guests
  • Advise guests of daily specials, applying menu knowledge throughout service to meet guest needs
  • Maintained service areas while not busy serving guests
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

Bachelor of Science - Psychology

Purdue Global University
West Lafayette, IN

Skills

  • Customer-oriented
  • Active listening skills
  • Skilled problem solver
  • Personable
  • Motivated team player
  • Guest Engagement
  • Strong Work Ethic
  • Stress Tolerance
  • Memory retention

Timeline

Server

Victoria Gastro Pub
01.2024 - Current

Table Games Dealer

Maryland Live Casino
01.2019 - 01.2024

Server

Park Tavern
10.2017 - 01.2019

Bachelor of Science - Psychology

Purdue Global University
Robyn Alexander