Robyn Glover
Hyattsville
Summary
Dedicated professional with strong customer service and problem resolution skills. Experienced in training teams and managing inventory to enhance customer experiences and operational efficiency.
Overview
11
11
years of professional experience
Work History
STARBUCKS COFFEE COMPANY
2401 Utah Ave S Suite 800
11.2014 - 10.2025
- Trained new team members on customer service standards and operational procedures.
- Managed inventory levels and coordinated stock replenishment to maintain product availability.
- Handled customer inquiries and resolved issues to enhance the overall experience.
- Oversaw cash handling procedures to ensure accuracy and compliance with company policies.
- Maintained cleanliness and organization of the store for a welcoming atmosphere.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
Largo High School
Largo Maryland06-2008
Skills
- Employee training
- Customer service
- Inventory management
- Cash handling
- Operational procedures
- Customer relationship management
Timeline
STARBUCKS COFFEE COMPANY
11.2014 - 10.2025
High School Diploma -
Largo High School